Data Quality Coordinator - Remote - Nationwide at Vituity in Sacramento, California

Job Description:

Remote, Nationwide - Seeking Data Quality Coordinator

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Serve as primary point person between Data Team and Data Acquisition to coordinate receipt of hospital files, validation, and updates to files as needed.
• Develop and implement validation workflows involving cross functional teams to assess new data feeds and files to ensure accuracy and consistency between the acquired data and source systems, such as client hospital EMR systems or sources internal to the organization.
• Validate data accuracy by working closely with Subject Matter Experts or Medical Directors and their Site Leadership Teams to reconcile data discrepancies and guide requests to completion.
• Create training content and provide centralized guidance for cross functional team members on their roles in validation to ensure accurate reporting.
• Collaborate with Data Engineering to assess data findings from quality checks and anomaly detection, conduct initial troubleshooting, and escalate problems to appropriate teams when necessary.
• Work with data team to track and report on data completeness and quality metrics, including the fill rates of key data elements from source systems, and escalate for individual sources or clients when certain thresholds are met.
• Document data quality issues and troubleshooting efforts as incidents and tickets in ServiceNow and/or Jira, ensuring detailed records of incidents and tracking of resolutions.
• Communicate issues, blockers, or changes to data feeds to downstream parties or users and ensure timely resolution or escalation when necessary.
• Continuously improve data quality standards, processes, and workflows to ensure data accuracy across sources.
• Lead and participate in cross-functional data quality improvement projects aimed at enhancing the integrity of the data in the Enterprise Data Warehouse and its downstream products.
• Collaborate with internal stakeholders, including Product Owners/Program Managers, Data Engineers, and Data Acquisition teams to define data quality project objectives, timelines, and deliverables.
• Design and implement initiatives to automate and streamline data quality monitoring and validation processes, reducing manual effort and increasing overall efficiency.
• Provide regular project updates, documentation, and outcomes to senior leadership, offering data-driven insights and recommendations for further improvements.

Required Experience and Competencies

• Associate's degree, or combination of education and experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required.
• 2+ years of experience in data quality, data analysis, quality assurance, or related roles in a healthcare setting required.
• Experience collaborating with cross-functional teams and stakeholders required.
• Familiarity with incident management or ticketing platforms such as ServiceNow, Zendesk, or Jira required.
• Experience working with data in various formats, coordinating efforts across different teams, communicating and escalating issues, creating and driving effective and repeatable testing and approval processes, and providing validation and testing support as needed is required.
• Bachelor's Degree preferred.
• Experience working with hospital EMR/EHR systems such as Cerner, Epic, or Meditech preferred.
• Project-based experience improving data quality or data workflows preferred.
• Basic SQL skills for querying data sources or troubleshooting issues preferred.
• Experience using Business Intelligence applications such as Tableau or PowerBI preferred.
• Familiarity with HL7 data and feeds is a plus, with the ability to understand and work with healthcare data exchanged between systems preferred.
• Excellent written and verbal communication skills, with the ability to convey complex information to both technical and non-technical audiences.
• Strong analytical and problem-solving abilities and attention to detail when working with data.
• Familiarity with HIPAA regulations and best practices for handling sensitive healthcare data, ensuring compliance in data validation, storage, and sharing processes.
• Strong proficiency in Microsoft Excel.
• Ability to navigate data in various file formats such as Excel, CSV, and TXT.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.