Director, Groups Scholars Program (Student Support Leader) at Indiana University in Indianapolis, Indiana
Posted in Other 26 days ago.
Job Description:
Department
UNIVERSITY COLLEGE (IN-UCOL-IUINA)
Department Information
IU Indianapolis is an urban campus. We are committed to being a welcoming campus community that reflects and enacts the values of diversity, equity and inclusion. We seek candidates who seek to understand different perspectives and cultures, who can actively contribute to a work climate where differences are valued and supported, and who are sensitive to cultural norms, expectations and ways of communicating. We hope to identify individuals who can assist us in dismantling racism and other oppressions so that everyone has the opportunity to succeed at IU Indianapolis.
The Division of Undergraduate Education (DUE) serves as the catalyst for enhancing the quality of the undergraduate student experience while promoting on-time graduation for all undergraduate students at IU Indianapolis. Three units report up to the DUE: University College, Honors College and the Institute for Engaged Learning.
The Office of Communications and Digital Strategy serves as the central communications team for the Division of Undergraduate Education, providing marketing and communication leadership, strategy, services, and education to division stakeholders.
Job Summary
The Division of Undergraduate Education is seeking a highly motivated and experienced Director to oversee the Groups Scholars Program, which is designed to support the college transition and academic success of first-generation, underrepresented students. The director is responsible for the overall leadership, strategic planning, and day-to-day management of the program, ensuring that students receive the resources, mentorship, and guidance necessary to thrive at IU Indianapolis. This role reports directly to the Senior Director of Educational Equity Programs and plays a key role in supporting the college access and success of first-generation, underrepresented students.
Department-Specific Responsibilities
- Leads the strategic planning and direction of the Groups Scholars Program, ensuring alignment with the university's mission to support first-generation, underrepresented students.
- Manages the program's budget and resources, including securing additional funding through grant writing and external partnerships to support program sustainability and growth.
- Oversees the recruitment, selection, and transition of Groups Scholars, ensuring a comprehensive and inclusive process that reaches targeted student populations.
- Develops and implements initiatives focused on academic success, personal development, and student engagement for Groups Scholars, including mentoring, academic advising, and tutoring services.
- Supervises and supports a team of program staff, including the program coordinator, residential mentors, tutors, and course instructors.
- Maintains critical relationships with stakeholders, including students, guidance counselors, families, community leaders, and university departments, to ensure the success of the program.
- Provides support for the strategic planning and development of campus initiatives designed to increase college access and success for first-generation, underrepresented students; including identifying barriers, creating innovative solutions, and working with internal and external stakeholders to implement and evaluate programs that improve educational outcomes for these populations.
- Monitors and assesses program outcomes, prepare reports, and ensure timely submission of all necessary documentation to state and institutional entities.
- Develops strategies for continuous program improvement, working closely with the Senior Executive Director of Educational Equity Programs.
- Provides day-to-day operational management of student support staff.
- Establishes short-term operational objectives.
- Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
- Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
- Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
- Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
- Ensures and provides training to assigned staff to improve student support operations; researches and identifies development opportunities for assigned staff.
- Researches and stays up-to-date on new industry standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in social work, law, or related field
Preferred
- Master's degree in higher education student affairs or related field
Required
- 2 years in student support, higher education student affairs, or related field
Preferred
- 5 years of administrative and supervisory experience, preferably in college access and academic support programs aimed at serving first-generation, underrepresented students
- Experience in working with diverse populations, particularly first-generation, underrepresented students
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Excellent organizational skills
- Excellent collaboration and team building skills
- Effectively coaches and delivers constructive feedback
- Instills commitment to organizational goals
- Demonstrated ability to maintain confidential information
- Demonstrated customer service skills
- Knowledge of student development, counseling, or career development theories and practices
- Knowledge of current needs and trends of diverse student populations
- Ability to develop accurate reports, correspondence and prepare and deliver presentations
- Commitment to working with people from diverse backgrounds and demonstrated cultural competency
- Ability to build strong partnerships with students and other university departments
Preferred
- Familiarity with the Indiana University system and/or experience working in higher education institutions
- Demonstrated knowledge of college transition and first-year related educational support programs
- Strong leadership, collaboration, and communication skills, with the ability to build effective partnerships with internal and external stakeholders
- Demonstrates proven experience in budget management, staff supervision, and program evaluation
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU Indianapolis
Indianapolis, Indiana
Advertised Salary
$59,000 - $63,000 per year based on experience
Work Hours
Required to work occasional evening and weekends for events and student engagement activities.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Job Classification
Career Level: Operational
FLSA: Exempt
Job Function: Student Services
Job Family: Student Support
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
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