Guest Relations Coordinator (MVC) at Marriott Vacations Worldwide Corporation in Orlando, Florida

Posted in Other 23 days ago.





Job Description:

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.


Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.


What's in it for you?



  • Hotel and resort discounts

  • Immediate 401(k) Company match up to 6%

  • Growth and development opportunities

  • Positive work environment


What will you do?



  • Conduct pre-arrival calls to guests coming on a promotional package.

  • Engage with guests and provide elevated customer service by phone.

  • Effectively communicate the benefits of the guest's vacation package and confirm details.

  • Provide the highest level of service to suggest local attractions and restaurant recommendations .

  • Provide effective problem resolution techniques if applicable .


What are the requirements?



  • Enjoy talking with guests by phone

  • Excellent written and verbal communication skills

  • Local area knowledge

  • Computer skills

  • Flexible schedule, including the ability to work weekends and holidays



Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture



Job Requirements

#US Sales & Marketing
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