Customer Attendant, Skidmore Shop (on call) at Skidmore College in Saratoga Springs, New York

Job Description:

Please note that this position is on-call.

The Skidmore Shop cashier is expected to conduct sales, returns, refunds, exchanges, dept charges, sales of gift cards, and issuing credits. Greeting and assisting customers in finding and suggesting items helping students with book and supply lists. Acting as a role model for student workers during each semester. Recognizing and reporting on limited stock and other stock issues. This position interacts with Shop staff as well as members of the Skidmore Faculty, Skidmore Staff, students, prospective students and their families, Alumni and board members as well as external visitors and must demonstrate a high level of professionalism as a Skidmore Community member.This role assists all areas of the Skidmore Shop where needed and will become familiar with all aspects of retail. In this position, this person will interact with customers daily as well as campus partners and is expected to demonstrate professionalism as a representative of the College and the Skidmore Shop.
Responsibilities include, but are not limited to:

1. Operate cash register and assist customers throughout each day
2. Maintaining organized and cleanly sales floor, assisting with receiving items to be folded, tagged, and displayed
3. Assisting in merchandising table displays and dressing mannequins in the window displays
4. Interact and provide customer service to the College community and the general public
5. Collaborate with Shop staff including student workers as well as external vendors
6. Assist other staff members with various tasks such as receiving books and processing web orders, calling publishers, entering data into the Point of Sale system for existing and incoming products
7. Assist with events such as sales, pop-ups, promotions, etc., and other miscellaneous projects with textbooks, inventory, shipping out batch items such as Celebration Boxes or Admissions tee shirts
8. Aid in managing student workers

Ability to prioritize workload, multitask, possess organizational skills and flexibility with strong communications skills as this is a customer-facing role. This position will primarily be operating on the sales floor involving a face-paced environment at times and prolonged periods of standing or sitting with times of repetitive bending and lifting. Varied hours may include evenings and weekends.Must be:

• Organized
• Attention to detail
• Provide excellent customer service
• Must be punctual
• Must have a team-player attitude
• Solution-oriented
• Ability and willingness to learn

Pay range: $15.00 - $15.49 per hour

Required documents needed to apply:

• On-line application
• Cover Letter
• Resume
• List of Three References

 

EEO STATEMENT

Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.




Employment at Skidmore College is contingent upon an acceptable background check result.





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