The County of Yuba is recruiting for the position of Senior Information Technology Analyst in the Yuba County Administrative Services/Information Technology Department. Under limited supervision, provides lead direction and technical assistance to assigned support staff and/or project management; performs the more complex computer systems analysis, maintenance, design, and programming; serves as the primary contact and County resource expert on assigned applications or group of applications and performs related work as assigned. The Senior Information Technology Analyst is the advanced professional journey level classification in the information technology series.
The Helpdesk Systems Lead is responsible for providing professional and efficient helpdesk support, desktop engineering and imaging. A strong customer service mindset is the key to succeeding in this role. This hands on team lead will assist with the standardization of helpdesk services and procedures along with streamlining any discovered inefficiencies. This person needs experience and understanding of M365. They will play a key role in the continued development of the IT Helpdesk Team. The successful candidate should have a thorough understanding of Cisco hardware, Software and firmware, VMware, Azure, M365 and network security.
Qualifications:
MINIMUM: Equivalent to a Bachelor's Degree from an accredited institution with major coursework in Computer Science, Information Technology, or related field and three (3) years of progressively responsible emerging technology experience performing network, security, or system administration with at least one (1) year equivalent to the County's class of Information Technology Analyst II. Experience involving the technical experience that demonstrates the ability to perform analytical duties in assigned technology area may be substituted for the required education on a year-for-year basis. Possession of one or more approved information technology certification, or completion of other approved information technology training may be substituted for some or all of the required education.
PREFERRED: In addition to the minimum, additional relevant analytical network, security, and systems administration experience in a public agency setting.
Licenses & Certification:
The ability to obtain a valid California Class C driver's license within ten (10) days of employment; maintain throughout employment. Depending upon assignment, certification pertaining to the information technology used by the appointing authority may be required prior to advancement to the II-level. Prior to completion of probationary period possess a Project Management Institute (PMI) Certificate for Project Management Professional (PMP), Certified Associate in Project Management (CAMP), or equivalent as determined by the appointing authority; or six college units of project management coursework; or 20 hours of continuing education in project management in the last five years and every five year period on an ongoing basis. Maintain professional development and continuing education to keep up-to-date with emerging technology.