This exciting opportunity will support a differentiated business as it is established as a new independent medical device company, enableCV is a subsidiary of Edwards LifeSciences. EnableCV is based in Midvale, UT and this role will be located on site at the enableCV headquarters. This is a flexible on-site role which will thrive in a collaborative, start up like environment. We are a small tight-knit group of go getters that are willing to wear multiple hats, learn quickly, and be flexible in order to grow and develop this business. If you have the qualifications, want to work hard, and have a great time doing it, please apply.
Key Responsibilities:
Responsible for the collection activities surrounding a receivable portfolio
Responsible for higher/complex monthly collection of the cash deemed necessary to achieve the Corporate objectives by reviewing the daily collection report and communicating to assigned customers
Develop and execute collection strategies for higher revenue/complex customers to achieve monthly and quarterly operational cash flow objectives
Provide customer support for product orders
Answer product questions, support the sale of products and processing of orders to call customers according to the terms of their contract with enableCV
Provide solutions to issues that may arise, or reroute to the appropriate department for resolution.
Resolve disputed invoices in collaboration with team
Prepare documentation packet supporting credits to customers
Review and release pending customer orders being held due to credit concerns in accordance with department guidelines
Analyze customer credit rating and history for recommendations of extension of credit and credit limits
Identify and present to management customer accounts requiring third party collection action
Other Ad hoc duties
Education and Experience:
H.S. Diploma or equivalent 4 years experience previous related experience required
Bachelor's Degree Preferred
Additional Skills:
Proven expertise including usage of MS Office Suite
Experience with an ERP software (e.g JDE, experience with Business Central strongly preferred)
Experience managing multiple accounts on a small or large scale as a team member
Experience with Accounts receivable
Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating and persuasion
Ability to work in a fast-paced environment
Demonstrated problem-solving and critical thinking skills
Ability to learn about products and services quickly and apply learnings in the workplace
Ability to manage confidential information with discretion
Ability to build relationships with focus on negotiating and persuasion
Strict attention to detail
Ability to interact professionally with all organizational levels
Must be able to work in a team environment and with minimum supervision, including inter-departmental teams and with other departments
Ability to provide feedback in a professional, direct, and tactful manner
Those with medical device or related experience (pharma etc.) may be given priority
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, dedication, and people, we're the right company for you. We save lives every day and we love it - join us!