Legacy Endeavors 657 is the parent company of three service brands: 1-Tom-Plumber, Crown Restoration, and Prenviro. Together, we provide top-quality services in plumbing, restoration, and environmental consulting across Texas.
Position Overview:
We are seeking a full-time Lead Dispatcher to manage dispatch and scheduling for all three of our brands in a unified call center. You'll coordinate technician activities, manage the master schedule, and ensure efficient job completion across the brands. Experience with Service Titan is required.
Key Responsibilities:
Dispatch and coordinate technicians for Crown Restoration, 1-Tom-Plumber, and Prenviro
Manage the master schedule and optimize technician routes
Communicate with technicians and clients to ensure smooth operations
Monitor job progress and maintain accurate records
Assist with scheduling and ensure prompt response to urgent situations
Qualifications:
Strong organizational and time-management skills
Excellent communication and interpersonal abilities
Previous experience in dispatch, scheduling, or logistics
Ability to perform well under pressure
Experience with Service Titan software is required
Knowledge of the restoration or construction industry is a plus
High school diploma or equivalent; relevant certifications are a bonus