Administrative Assistant - PACT at Behavioral Health Network, Inc. in Springfield, Massachusetts

Job Description:

Description



Join BHN's team of quality professionals as an administrative assistant!

This position is based half in Holyoke, MA and half in Springfield, MA.



GENERAL SUMMARY


The Program Administrative Assistant provides administrative duties for the day to day functioning of PACT which includes funds disbursement and reconciliation, attending PACT meetings, and data entry.



ESSENTIAL JOB FUNCTIONS
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• Operates telephone and voice mail systems in a timely and welcoming manner.


• Maintains appearance of waiting room, kitchen, conference room, and office areas.


• Greets and directs visitors in a courteous, professional manner.


• Contacts staff in a timely manner to let them know of a visitor's arrival.


• Assists individuals served to get to their destination in the building.


• Assists with processing of staff paperwork.


• Provides program specific data entry and recordkeeping as required (individual incentives, gift cards, individual checks, etc.)


• Tabulates/reconciles receipts.


• Maintains accurate client records and completes reports as needed.


• Provides direct data entry into the state's EIM/ESM application in a timely manner to reduce supplemental billings to facilitate and insure an accurate billing Enters all changes to client data, including demographic and insurance information, into the EHR with a high degree of accuracy, correcting any errors.


• Works closely with clinical staff to resolve, in a timely manner, any administrative matters in relation to a successful billing activity.


• Assists with preparing productivity and utilization reports for the programs as needed.


• Oversees the disbursement/management of Rep Payee funds in coordination with other program staff.


• Obtains prior authorizations with insurance companies.

• Organizes data for Quarterly Reports.


• Oversees receipts and data reports for Contingency funds.


• Review all invoices, budgets for data entry before going to fiscal.


• Assist in month-end closing of in house accounts, Credit card and contingency funds.


• Takes notes at meetings and creates meeting minutes.


• Other duties as assigned.

• High School Diploma or GED required.


• Previous office experience preferred.


• Ability to schedule, meet and maintain daily and monthly routines.


• Ability to work extensively with computers and software with a minimum of supervision.


• Familiarity with EIM application preferred.


• Familiarity with Smartsheet and Excel preferred.


• Experience in Accounts Payable/Receivable (Required)