Only candidates with U.S. Work Authorization will be considered.
Primary Responsibilities:
The Residential Loan Originator Administrative Assistant (RLOAA) will assist the assigned MLO (mortgage loan officer) by assisting with the completing the residential loan application and enters all the data into the residential LOS system and issues all the required disclosures on a timely basis. In addition, the RLOAA will obtain the required customer documentation including financials; bank statements; purchase contract; insurance and warranty deed/title policy; and identification for each customer.
Assist assigned MLO with prospects for potential mortgage business for the bank, prepares, analyzes and verifies mortgage loan applications to purchase or refinance real estate property.
Collect required initial documentation information from customer.
Enter customer information into the Bank's LOS system to generate required loan disclosures applicable for loan products selected by the customer.
Discuss available loan products with customers to meet their needs.
Compile customer documents and forward them to the assigned underwriter.
Follow-up with customer on status & assist in explaining loan commitment letter.
Obtain pending underwriting and closing conditions from the customer to coordinate a closing date with closing coordinator.
Receive incoming calls for customer service and prepare Loan Disclosure estimate for customers shopping for residential loans.
Attend continued education on mortgage related courses offered through vendors and industry related associations to keep up with latest products and guidelines/regulatory changes.
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Bachelor's degree, preferably in Business Administration, Accounting, or Finance; or 3-5 years of related experience in Banking, specifically Residential Lending Originating, equivalent combination of education and experience.
Working knowledge, understanding and following bank credit policies and guidelines.
Working knowledge, understanding and following OFAC, BSA, TRID and all compliance regulations required in residential loan origination.
Working knowledge of Bank portfolio underwriting guidelines to assist borrowers with pre-qualifications.
Strong verbal / written communications skills, and ability to work together with support staff.
Detailed oriented, good math skills, organizational & good analytical skills a must.
PC proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook and Internet browser applications.
Bilingual language skills (English, Portuguese and Spanish) preferred.
Excellent customer service and customer relationship building skills.
Adherence to Bradesco Bank's attendance and punctuality policies.
Knowledge and understanding of Real Estate goals, objectives, policies and procedures.
Knowledge of working with a Residential LOS system (Calyx; E3; Encompass; etc.).
Knowledge of loans, underwriting, financial products and related Federal regulations.
Ability to review loan scenarios and discuss pricing with underwriters and customers.
Ability to ensure accuracy and thoroughness of work.
Ability to respond promptly to customer's needs & request and provide appropriate feedback.
Ability to take the initiative, prioritize, and complete multiple tasks correctly, timely and with minimal to moderate supervision.
Ability to maintain the confidentiality of bank and customer documentation.
Ability to work with others in a diverse environment as a professional.
Ability to work well across internal departments.
Ability to handle customer issues in a tactful and professional manner.
Ability to work well in a team environment and balance team and individual responsibilities.
Ability to follow banking policies and procedures.
Language Skills: Speak, read, and write English, Portuguese and Spanish. Ability to read and interpret documents such as letters and emails from customers and internal department peers. Ability to effectively present information to one-on-one, small groups, or large groups.