ArtToFrames, based in new haven Connecticut, has been a family-owned business since 2007, focused on providing tradition, value, and craftsmanship in custom framing. We aim to make custom picture framing simple, accessible, and long-lasting, offering online purchases at a fraction of traditional prices with quick shipping. Our skilled team hand-builds each frame with dedication, precision, and care, delivering a product to cherish for a lifetime.
Role Description
This is a full-time on-site role for a Customer Service Representative at ArtToFrames in New Haven, CT. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience enhancement skills
Excellent communication and interpersonal skills
Ability to resolve customer issues efficiently and effectively
Strong problem-solving and decision-making abilities