The Loan Quality Control Auditor will support the lending team through pre-closing and pre-funding loan reviews, ensuring correctness and completeness. This role requires meticulous attention to detail, analytical skills, and a deep understanding of loan origination and servicing.
Essential Duties:
Review pre-closing loan packages for accuracy in decisioning, income calculation, supporting documentation, and completeness.
Review pre-funding loan packages to ensure all signed and funding documents are correct and complete for approval.
Assist with periodic decision reviews before pre-approvals are issued.
Communicate with the lending team to address missing, incorrect, or errored file contents prior to closing or funding.
Record and report weekly file kickbacks with reasons to management.
Collaborate with the Lending Operations Manager on QC trends, issues, and improvement suggestions.
Ensure timely completion of all loan reviews.
Act as a subject matter expert, ensuring adherence to quality control standards and agency guidelines.
Stay current on industry changes and regulations to maintain compliance.
Improve customer experience by facilitating smooth loan processes and effective communication.
Required Qualifications:
High School Diploma or GED equivalent.
Minimum of 2 years in loan operations, with at least 1 year in loan auditing or quality control (consumer, commercial, or mortgage lending).
Strong knowledge of lending regulations and compliance.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal skills.
Ability to prioritize tasks, meet deadlines, and adapt to changing priorities.
Preferred Qualifications:
Experience in Chattel or Manufactured Home lending.
Job Details:
Job Type: Full-time
Pay: Starting at $60,000/year, with potential for incentives based on team and individual performance.
Location: In-office, 8-hour shift with some rotating Saturdays.