Job Description:
Senior Health Services is looking for pharmacy students in their second year to assist with the quality improvement metrics for the Blue Cross Blue Shield of Michigan Medicare population.
- Fully remote, full-time paid summer internship. Equipment will be provided.
- Interns are required to work 40-hours per week from mid-May to mid-August the summer between P2 and P3 year.
- Primary responsibilities include telephonic outreach to patients and providers to support CMS Stars measures such as Medication Adherence and Statin Use in Persons with Diabetes (SUPD).
- Opportunities to learn about several aspects of Part D insurance and practice in a managed care pharmacy setting.
Check out the Internships at Emergent Holdings video to learn more (AF Group is an entity within the Emergent Holdings organization).
WORKING CONDITIONS:
Work is performed remotely.
Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $17 and $33.
Responsibilities
- Prepare and deliver presentation(s) on assigned pharmacy topic(s).
- Show continuous learning and both personal and professional growth and understanding of responsibilities.
- Show punctuality, professionalism, and a positive attitude when completing assignments.
- Manage multiple deadlines.
- Maintain confidentiality of patient and company information.
- Respond to internal and external customer inquiries.
- Assemble member communication letters and articles regarding a variety of health and medication topics.
- Compose communications directed to prescribers about common prescribing issues.
- Conduct member education calls to assist with Medicare Part D quality improvement measures.
- Attend meetings and collaborate with clinical pharmacists and other team members to develop and execute projects.
- Manage, organize, and analyze information databases relative to intern projects.
- Perform other related duties which may not be specifically listed in the position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
Requirements
EDUCATION:
- Completion of two years of a Doctor of Pharmacy (PharmD) program by the start of the internship is mandatory.
- A GPA of at least 3.0 in the PharmD program and completion of a Bachelor's degree prior to the start of the PharmD program are both highly preferred.
EXPERIENCE:
- Work experience in a hospital or community pharmacy is preferred.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
- Excellent oral and written communication skills.
- Experience with computers and MS Office; Internet research experience strongly preferred.
- Proofread documents for spelling, grammar and punctuation.
- Strong phone skills, especially when speaking to members/patients.
- Communicate professionally with physician offices.
- Good presentation skills and medical literature research skills are essential.
- Participate in shared decision making and escalate to pharmacy preceptor when appropriate.
- Exchange information clearly and concisely and to present ideas, report facts and other information.
- Full and complete documentation of patient and provider conversations.
- Establish workflows, manage multiple projects and meet necessary deadlines while maintaining composure during stressful situations due to workloads and/or deadlines.
- Maintain confidentiality of patient and company information.
The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.
We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.
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