At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Lead Software Engineer - ServiceNow who will support applications that are used by Wells Fargo's 270,000+ employees, over 1 million external job seekers, and more than 4,000 HR professionals, as part of our Enterprise Functions Technology (EFT) group.
The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.
Position Responsibilities and Expected Outcomes:
In this role you will develop on the ServiceNow platform utilizing configuration and scripting. Wells Fargo's HR organization utilizes ServiceNow's HR Service Delivery application.
Educate and provide guidance for less-experienced staff.
Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area
Collaborate with other lead engineers and architects on defining coding standards, processes, tooling and frameworks required for the delivery of features in the sprint or product backlog.
Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.
Ensure product backlog has appropriate technical stories and participates in their prioritization.
Responsible for application solution quality from design and implementation to deploy and run.
Responsible for communication and collaboration with key stakeholders in the delivery of features.
Maintain depth of technical understanding of third party/cloud solutions.
Evaluate technical impacts from and coordinates implementation of new product releases.
Participate in sizing and estimation activities within the agile team.
Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made, planned progress for the coming day, and reports any impediments/blockers.
Participate in code reviews and sprint retrospectives; ensuring their ideas for team continuous improvement are communicated so that the overall process and team can improve sprint by sprint and readily receives feedback for self-improvement.
Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques.
Collaborate with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be delivered from a technical perspective.
Collaborate with User Experience (UX) designers to ensure designs produced can be translated efficiently into working solutions for feature delivery.
Required Qualifications:
5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations
2+ years of JavaScript development experience
2+ years of RESTful or SOAP web services
2+ years of Agile experience
Desired Qualifications:
2+ years educating/mentoring of less-experienced staff experience
2+ years of HR systems experience (i.e. Workday, PeopleSoft, Oracle, SAP)
ServiceNow HR Service Delivery application experience
ServiceNow certifications
Custom application development within ServiceNow
Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand
Advanced problem solving and technical troubleshooting capabilities
Strong analytical skills and ability to solve complex technical problems
Job Expectations:
This position is not eligible for Visa sponsorship
This position offers a hybrid work schedule
Must be able to work on-site at any of the listed locations
Relocation assistance is not available for this position
Job Posting Locations:
1525 W W T Harris Blvd., CHARLOTTE, North Carolina 28262
550 S. 4th St., Minneapolis, Minnesota 55415
2600 S Price Rd., CHANDLER, Arizona 85286
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $111,100.00 - $197,500.00 Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date: 21 Nov 2024 * Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.