Fiduciary Operations Supervisor at MMC in Austin, Texas

Job Description:

Customer and client expectations are constantly evolving. Companies are merging at historic rates. Technology is developing faster than the market can keep up with. So what competitive advantage is left? The answer: People. At Marsh, our people are the only irreplaceable assets, the ones who will make the difference now and for years to come.


Marsh is seeking candidates for the following position based in either the Austin - Lakeline or Urbandale, Iowa office (hybrid):



Fiduciary Operations Supervisor




What can you expect?

• The Fiduciary Operations Supervisor will oversee daily fiduciary activities and ensure compliance with company policies and regulations
  
  


• This role involves leading a team of fiduciary operations staff, preparing management reports, and identifying opportunities for process enhancements
  
  

What is in it for you?

• A culture of internal mobility, diversity, and inclusion, in a collaborative environment
  
  


• Flexible work opportunities to ensure a healthy work/life balance
  
  


• Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service
  
  

We will count on you to:

• Lead and mentor a team of fiduciary operations staff, ensuring high performance and adherence to standards; this includes conducting performance appraisals and monitoring workload of team members to ensure projects are aligned by resources, capacity and skills required
  
  


• Prepare daily, weekly, monthly, quarterly, and annual management reports, analyzing data for accuracy and completeness, and identifying discrepancies or areas for improvement
  
  


• Approve operational work streams and resolve escalated issues as required to ensure timely and strategic delivery
  
  


• Identify and implement opportunities for process enhancements to improve efficiency and compliance, applying best practices in fiduciary operations
  
  


• Participate in and/or lead projects affecting the department and its processes, collaborating with other departments, such as legal, compliance, and controllership teams, to ensure alignment on regulatory requirements and company policies
  
  


• Review negotiated documents and internal processes to ensure compliance with internal policies, industry regulations, and legal requirements
  
  


• Provide training to staff on document and invoice review, compliance requirements, and best practices in fiduciary operations, keeping the team informed of changes in fiduciary regulations and compliance standards
  
  

What you need to have:

• A solid understanding of fiduciary principles, regulatory requirements, and effective management skills
  
  


• Minimum of 5 years of relevant accounting experience
  
  


• Proficiency in Microsoft Excel (pivot tables, formatting) and Microsoft Office suite of products
  
  


• Knowledge about invoicing and fiduciary function
  
  


• Experience identifying and implementing opportunities for process enhancements to improve efficiency
  
  

What makes you stand out:

• 3 years of supervisory/leadership experience preferred
  
  


• Previous revenue recognition experience
  
  


• Experience in Commercial Lines insurance
  
  


• Experience executing change and transformation initiatives and interacting with various stakeholders
  
  

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. Apply Now