Job Description:

MassBay Community College

Director of Student Development

2 Locations Available

Director of Student Development

Department: Student Development - Wellesley

Location: Framingham

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

All openpositions are Hybrid & On-site, and employees are expected to be on-site as per their approved schedule.

The ideal candidate will join avibrant and inclusive educational community, and have a desire and ability towork with a diverse population. The Student Development Office encompasses avariety of departments, including Career Services, Counseling Services,Veterans and Military Services, Student Engagement, and the Dean of Students.The Director will serve as the primary leader for Student Development acrossthe Framingham and Ashland campuses.

We seek an individual with excellent leadership, systems thinking, andinterpersonal skills, along with a strong attention to detail necessary tooversee the diverse departments within Student Development. The successfulcandidate must demonstrate sound judgment and be capable of working bothautonomously and as part of a team.

Key Responsibilities and Duties:

• Provide administrative support for the day-to-day functions of the Student Development Office at the Framingham and Ashland campuses;
• Oversee the process of subsidy support applications to address transportation and food insecurity;
• Collaborate closely with the Associate Dean of Students in processing student complaints;
• Consult with Student Development Dean’s to refer students in crisis to the appropriate crisis responder (e.g., Counseling Services, Campus Police);
• Meet with students seeking to withdraw from the college and those wishing to return after a medical leave of absence;
• Supervise the College’s Coordinator of Veteran Affairs;
• Serve as a backup for evening coverage on the Framingham campus;
• Serve as the coordinator of Student Development staffing in Framingham;
• Serve as a member of the College’s Behavioral Assessment Team, handling highly sensitive information pertaining to faculty, staff, and students;
• Assist in the re-entry policy and suicide prevention protocol in Framingham and Ashland;
• Provide outreach and advocacy for students of concern;
• Consult on and participate in the development of administrative policies and procedures for the efficient operation of the Student Development Division;
• Supervise administrative staff within the Student Development Office in Framingham and Ashland;
• Maintain positive working relationships with faculty, staff, and students across the College;
• Assist with Student Development-sponsored activities and programs in Framingham and Ashland;.
• Help distribute food and hygiene products to students experiencing food and hygiene insecurity;
• Problem-solve in a fast-paced work environment;
• Attend staff meetings;
• Provide excellent customer service to students, faculty, staff, and guests;
• Evening and weekend work may be required;
• Perform other duties as assigned.
  

Commitment toEquity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;
• Engage with the Office of Diversity on issues related to underserved student success;
• Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
• Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Master’s Degree and at least five years of related work experience;
• Experience supervising staff;
• Respect and understanding of people with diverse backgrounds, abilities, and needs;
• Experience using platforms like PeopleSoft and other customer relationship management systems;
• Highly organized and proactive team player;
• Excellent written and verbal communication skills.
  

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Experience working in a diverse environment;
• Demonstrated commitment to working with underserved students;
• Ability to create alternative solutions to problems;
• Bilingual in Spanish, Portuguese or Creole.
  

Additional Information:

Salary Range: $85,000 - $95,000 per year

As a Massachusetts State Employee, youare offered an outstanding suite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
• Affordable Dental Insurance and vision discount program
• 12 paid State/ Federal holidays
• Generous sick, vacation, and personal time
• Telework option depending on the role/department
• Flexible Spending Plans to reduce your taxable income
• Low-cost basic and optional life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
• Tuition Benefits for employees and dependents at state colleges and universities
• Free Employee Assistance Program (EAP)
• Eligibility towards Public Service Loan Forgiveness (PSLF)
• Free gym and parking on campus
  

Need more info: https://www.massbay.edu/employment/benefits

Position Type: Non Unit Professional

Application Deadline: November 23, 2024, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Telework: MassBay is pleased to offer its staff theoption of telework. Employees upon being hired into a position will have theoption to apply for a telework schedule. Telework is not guaranteed and allstaff must have the ability to report to campus as needed.

Staff

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College isan affirmative action/equal opportunity employer and does not discriminate onthe basis of race, color, national origin, ethnicity, sex, disability,religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College’sAffirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the EqualEmployment Opportunities Commission or the United States Department ofEducation’s Office for Civil Rights.

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