At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
The CoreValve Principal Therapy Development Specialist (TDS) provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The CoreValve Therapy Development Specialist works closely with implanting teams and the Medtronic Catheter-Based Therapies (CBT) and CVG field organizations to drive procedural and practice success.
Technical and Clinical Expertise
Provide clinical expertise for TAVR implanting centers, including "scrubbing in" for TAVI implant procedures to assist with loading valves onto delivery catheter, and providing technical support in accordance with the instructions for use/trial protocol, and best -practices to facilitate procedural consistency and best clinical outcomes
Educational Support
Provide support for site performance and to facilitate safe growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of and communicate clinical data regarding Medtronic products and TAVR therapy
Sales Support
Post approval, collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans
A DAY IN THE LIFE - POSITION RESPONSIBILITIES:
The following responsibilities are to be performed as appropriate in clinical trial case support and/or case support following commercial approval, depending upon the approval status of the product at the time.
Technical and Clinical Support
Provide quality technical support to help sites achieve procedural success
Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance
Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions
Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs
Educational Support
Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated TAVI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post TAVI procedure
Provide education on safe and effective use of Medtronic products
Educate/train hospital staff with proper valve loading instruction
Customer Service and Sales Support
Support district sales strategy working with sales representatives and managers to achieve business plans within CBT business unit and broader CVG organization. Contribute to the development of a strong team effort
Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management
Assist with customer management of inventory ordering, shelf stock, and returns
Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Participates in customer/society education meetings and conventions
Respond to customer requests and resolve complaints in a prompt and effective manner
Report and device complaints to proper departments within quality assurance within Medtronic
Help drive and maintain quality initiatives and global best practice initiatives
Maintain high standards of personal presentation and promote a professional personal and company image
Professional Development
Assist in training new hires to Medtronic CBT team.
Administrative Responsibilities
Submit accurate and timely expense reports
Schedule travel arrangements to ensure multiple objectives are accomplished
Maintain hospital eligibility/access with various vendor credentialing services
Communication
Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography
Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel
Ensure a professional standard of written and verbal communication at all times
Qualifications - External
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High School Diploma and 11+ years' experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR
Associate degree and 9+ years' experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR
Bachelor's degree and 7+ years' experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Associate's Degree in engineering, nursing, or the sciences
Bachelor's Degree in Business or Science
Experience with wires, balloons, catheters, stents)
Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
Experience communicating product's market advantages to physicians and hospital administration
Experience managing multiple accounts
Experience teaching and educating medical personnel, peers and technical support personnel
Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)
Expertise with Microsoft Outlook, Excel, Word and PowerPoint
Excellent influencing and consulting skills
Excellent interpersonal and written communication skills
Ability to make timely and sound decisions
Strong project management skills with experience coordinating programs
Thorough working knowledge of medical terminology, medical procedures and the medical device industry
Excellent customer service skills
Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Excellent interpersonal, written and verbal communication skills
Strong work ethic in accomplishing objectives of the position
Ability to travel with overnight stay up to 50-75% of the time (geographic variability)
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers
Able to lift 20 pounds
Extended periods of time doing computer-based work
Hearing, sight and speaking ability
Ability to use computers and CT reconstruction programing
Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy
Wear lead apron for long periods of time (2-3hrs on average)
Ability to operate a moving vehicle
Ability to work in Cath Labs or OR's with radiation exposure
Ability to travel with overnight stay up to 50- 75% of the time (geography variability)
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
Must be able to wear all required personal protective equipment (PPE)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$140,000.00 - $150,000.00
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document¤t_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.