Senior Support Assistant in Mail Services at UTHealth in Houston, Texas

Posted in General Business about 2 hours ago.

Type: Full-Time





Job Description:

Position Summary:

We are looking for a Senior Support Assistant to work in our Mail Services Department. This is an entry level job that performs routine tasks under generally defined supervision. You will perform a variety of moderately complex clerical tasks to support assigned area. This position may provide some secretarial or clerical support. In this area you will work with our mail room. Candidates will need to be able to work in Excel and Word, and be able to perform basic data entry. You will be handling documents, and working with mail machine billing information. Other tasks will include basic filing and answering the phone for the department.

This is a full time role that is eligible for all benefits from UTHealth. It will be classified as salaried but non-exempt. You will be covered under our healthcare options and also participate in a State of Texas retirement program. The work location is in our Operations Center Building Annex which is south of both the Texas Medical Center and 610. This role requires the employee to be on-site and is not remote.

Position Key Accountabilities:

  • Responds to non-routine correspondence or telephone contacts in area of responsibility within guidelines established by supervisor.
  • Drafts correspondence and memoranda; prepares graphs, tables and manuscripts; prepares reports and presentation materials.
  • Schedules and maintains calendars, travel itineraries, and coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
  • May maintain and reconcile assigned financial records/ reports for area.
  • Receives, classifies, reconciles, consolidates, and/or summarizes documents and information.
  • Compiles data from reports using required knowledge of departmental, project, and/or university policies and procedures.
  • Assists with data entry and basic processing for the financial and/or human resources systems.
  • Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
  • Maintains office supplies and equipment.
  • Screens calls and emails and receives and directs visitors.
  • Retrieves information from departmental and/or project records.
  • May handle confidential information and sensitive issues.
  • May train entry level clerical staff.
  • Handles basic to moderately complex inquiries.
  • May be assigned routine budget or financial responsibilities by supervisor.
  • Advises on policy and processes as assigned by supervisor.
  • Other duties as assigned.
  • Certification/Skills:

    Working knowledge of standard Office Software such as Word, Excel, PowerPoint and Outlook is required.
    FMS training with a passing score may be required.
    Use of University financial systems may be required.

    Minimum Education:

    High School diploma or equivalent.

    Minimum Experience:

    Three (3) years of general office experience. May substitute required experience with equivalent years of education beyond the minimum education requirement.
    Prior experience scheduling and maintaining calendars & travel itineraries.
    Prior experience with preparing mailing materials or general postage functions preferred.

    Physical Requirements:

    Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

    Security Sensitive:

    This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215





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