The Polisher will be responsible for expertly polishing a diverse selection of merchandise each day for the purpose of sold customer orders and stock. This position must meet department quality standards and production targets as well as communicate quality and processing issues that may be identified.
What You'll Do:
Polish all assigned work according to Tiffany & Co. standards, meet established production goals and turn times. Continue to improve and diversify skills. Must be able to expertly polish small and large items, new and customer owned pieces made of silver, pewter, gold, and platinum. The Jewelry items to be polished include altered jewelry items for sold orders and stock jewelry items including complicated items with gemstones. Other polishing work includes hand engraved items such as baby items, picture frames, flatware, cups, and hollowware items such as bowls, trays, trophies and plaques.
Assist in the wash line area to ensure timely completion of all work in the department.
Process orders in an organized manner, maintaining accountability of completed work through required daily logs. Update administrative staff on status of assigned orders.
Adapt easily to new responsibilities including the capacity to work independently or in a group environment, allowing for the flexing to all areas of Distribution, providing the necessary support to fulfill business needs. Advise management on concerns regarding work processing, capacity and merchandise quality.
Work safely at all times by consistently following safe work procedure for your position as well as all safety procedures required at your worksite. Promptly report all incidents and safety issues to your supervisor.
Required Qualifications:
Experience working with Silversmith, Jeweler or Watchmaker as finisher.
Experience working with lapping machines.
Experience in the washing of polished metal and jewelry items.
Preferred Qualifications:
Minimum 2 years of experience with polishing/finishing metals including hollowware items, large and small silver items, and jewelry items (silver, gold, platinum with gemstones).
Experience in using multi or single speed polishing machines and various buffs and rouges.
Ability to effectively communicate suggestions and observations regarding the polishing process.
Desire and aptitude to learn new techniques and work on new products.
Flexibility to handle rush assignments and work as part of a team to support the needs of the business.
Ability to temporarily work in other TCO locations as assigned to meet needs of business.
Overtime or flexible working hours (including some weekends) as required based on business needs.
Ability to understand and adhere to all policies and procedures regarding Health & Safety.