First Impressions Specialist / Office Assistant at Faith Technologies in Menasha, Wisconsin

Job Description:

A position at FTI can be the answer to your future career. In this role, you'll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program.



The First Impression Specialist/Office Assistant is responsible for answering inquires and obtaining information for general public, customers, visitors, and other interested parties. Also, provides information regarding activities conducted at establishment; location of departments, offices, and employees within organization. The ideal candidate would be: proficient in the use of a PC and Microsoft Office Suite.



MINIMUM REQUIREMENTS
Education: High School Diploma or GED


Experience: 6 months to 1 year of related experience


Travel: None


Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Overtime may be required.



KEY RESPONSIBILITIES

• Performs daily switchboard operations and excellent guest/customer services.


• Maintains employee contact information databases.


• Greets persons entering establishment, determines nature/purpose of visit, and contacts internal person and directs them to the appropriate destination.


• Manages switchboard afterhours services.


• Maintains parking/pass information and guidelines.


• Maintains company fob processes.


• Maintains the Service Binder along with communicating changes to the overnight answering service.


• Transmits information or documents to internal and external customers, using computer or mail.


• Provides general information about organization such as location of departments or offices, employees within the organization, or services provided.


• Provides excellent customer service to vendors, internal, and external customers.


• Provides administrative assistance to Management, Supervisors, or branch/group personnel.


• Processes miscellaneous paperwork, invoices, and reports as needed.


• Types, compiles, and completes miscellaneous documents/processes that support the team.


• Serves as main contact for reception and phones.


• Serves as back up for all incoming and outgoing mail processing and distribution.


• Assists with meeting and event preparation and setup, and take down as required.


• Assists with coordination of FTI community/employee events.


• Performs other related duties as required and assigned.


• Actively participates in Faith's hiring referral and mentoring program, as appropriate.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.



SURGE your career forward!

Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.

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  Your Personal Growth : Build your career path by taking advantage of our industry leading training and leadership development programs.
  
  


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  Leverage Technology : Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.
  
  


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  Uncompromised Safety : When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.
  
  

We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.


We pride ourselves on a "Ground up Growth" mentality that puts you in the spotlight. Becoming a member of the FTI team means you've officially put yourself in the driver's seat of your career. Through our career development and continued education programs, you'll have options to position yourself for success.


FTI is a "Merit to the Core" organization, and we pride ourselves on our ability to reward and recognize top performers.



BENEFITS ARE THE GAME CHANGER

FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:

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  Medical, Dental, Vision, and Prescription Drug Insurance
  
  


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  Company-Paid Life and Disability Insurance
  
  


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  Flexible Spending and Health Savings Accounts
  
  


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  Award-Winning Wellness Program and Incentives
  
  


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  401(k) Retirement & 401(a) Profit Sharing Plans
  
  


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  Paid Time Off
  
  


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  Performance Incentives/Bonuses
  
  


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  Tuition Reimbursement
  
  


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  And so much more!
  
  

*Regular/Full-Time Employees are eligible for FTI benefit programs.


We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:

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  Uncompromised focus on keeping people SAFE.
  
  


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  Building TRUST in everything we do.
  
  


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  REDEFINING what's possible.
  
  


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  Rewarding individual results that create TEAM SUCCESS.
  
  

If you're ready to learn more about growing your career with us, apply today!


Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.
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