Desktop Engineers at Kforce Inc in Coral Gables, Florida

Job Description:

RESPONSIBILITIES:

Kforce has a client seeking Desktop Engineers in Coral Gables, FL.

Responsibilities:

• Autopilot configuration and implementation


• Tanium Administration; Understand and able to properly administrate Deploy, Comply and Provision

SCCM Administration:

• Creating and managing endpoint boundary groups across one or more distribution points


• General monitoring of site health via SSRS, log files and the SCCM console


• In-Console upgrade and client agent upgrades


• Manage and configure user and device collections creating query-base collections
• Route and escalate technical issues to appropriate technical support areas; Collaborate with technicians on root cause analysis investigation and needed communicate with technicians on end-user support matters


• Participate and provide support with IT and business projects


• Maintain overseeing of all systems owned by Desktop Support Engineering team


• Provide system analysis for reported issues, including consulting with users; Act as the team escalation point of contact for technical issues


• Manage testing activates for workstations, laptops, VMs and other dependency systems across the enterprise for patching and vulnerabilities


• Monitor the desktop services engineering queue through the service desk system to maintain 100% satisfaction and troubleshoot and address incidents and requests to meet SLAs


• Oversee configuration site collection maintenance Windows Configuration power management rules

Oversees deploying operating system Image (primary windows 10) via SCCM OSD; This includes:

• Configuration of WDS, configuration PXE, configuring VM build environment and integration with MDT and Tanium provision System


• Build/capture/update windows 10 and 11 images


• Creating and managing distribution points accordantly


• Creating a deployment task sequence

REQUIREMENTS:

• At least 3+ years scripting in PowerShell


• Must have High level troubleshooting Windows Desktop OS


• Must be knowledgeable in SCCM and/or Tanium


• Industry standards practices


• Attention to details and accuracy


• Collaboration and teamwork skills


• Prioritization and time management skills


• Strong communication and documentation skills


• Strong attention to detail and accuracy


• Ability to work with cross-functional teams


• Ability to learn and adapt to new technologies


• Possesses strong detailed analytical, problem solving and results oriented skills


• Ability to work learn an adapt to new technologies

Preferred Skills:

• A+ Certification preferred or equivalent


• Security+ preferred or equivalent


• Network + preferred or equivalent


• JAMF 100, 200, 300, 400 is a plus


• Python and/or other programming language is a plus


• High level troubleshooting MacOS is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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