Client Service and Product Support Specialist at ADP in Salem, New Hampshire

Job Description:

Unlock Your Career Potential: Support at ADP. Every day, thousands of organizations around the world rely on ADP. As a worldwide leader in business outsourcing solutions with 60+ years of experience and over half a million customers, our products and services enable companies large and small to do business. As part of ADP's support team, you play a shared role in our success -- you'll work alongside a team of talented and highly motivated individuals at one of the most innovative companies in the world. Here, you'll find the tools and flexibility you need to create your own path, supported by comprehensive training and support to improve your skills and knowledge.

ADP is hiring for our Retirement Trust Team! This role is for the ADP Retirement Trust Services (ADPRTS). In this position, you will couple your positive attitude with a desire to learn to ensure smooth functioning of activities and processes across select areas of ADP's business.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:

• Perform moderately complex clerical, administrative and office support activities


• Create spreadsheets, presentations and other documents, file and fax as directed


• Follow standardized formats and established internal procedures


• Assemble and compile statistics and data from established sources as directed


• Create formulas/formats of moderate complexity


• Provide support to leaders and department as required


• Outbound calls to clients, Department of Labor and other government agencies


• Organize correspondence and email; responds to requests for information

QUALIFICATIONS REQUIRED:

• Minimum of one year of experience in similar environment


• Experience using Microsoft applications, such as Excel, Word, Outlook


• Exceptional organization skills


• Able to work in a hybrid work environment (3 days in the office/2 days at home)


• High School diploma or equivalent education/experience

$24 - $26 / hour

#LI-Hybrid