Wells Fargo is seeking a Technology Business Systems Senior Manager who will be responsible leading a team of Scrum Masters and partnering with product development teams as they adopt, grow, and sustain more efficient ways of working leveraging agile and product practices.
The position will have three main responsibilities; (1) ensures delivery is orchestrated across teams and dependent products (2) continuous improvement across the Product Line and Product and (3) manages and develops their team members.
They partner with product teams to ensure appropriate planning for software release across the product (and/or multiple products) while creating a culture of continuous learning, skill growth, and adoption of new ways of working. This includes guiding direct report talent to meeting business objectives and execute against product strategies while partnering to work through dependencies, impediments, and risks up, down and across the product line regarding changes that may introduce risk into the system. This role will be expected to help to create trusted relationships across all levels so that the release team, scrum masters, product owners and development teams can successfully coordinate across dependencies and implement new code effectively together, evolving collaborative release planning into a sustainable state.
In this role, you will:
Support the product line management team and product team in connecting the activities needed to bring the working software into production, by holding collaborative and inclusive conversations and release mapping.
Ensure transparency and clarity across the product on the synchronization of release events, including but not limited to the iterative development of feature roadmap(s), to help the team recognize potential dependencies and conflicts.
Partners with product manager and technology groups to mitigate risk by holding a view of the full technology eco-system (e.g., infrastructure and 3rd party dependencies, financial implications of delays, hazards of implementations occurring 'off-schedule', impacts of production errors, etc.,)
Manage and develop team(s) of individual contributors (Scrum masters) working with development teams in moderate to high complexity and risk, as they adopt the product operating model to maximize the delivery of business value and ensure alignment with the Wells Fargo Agile playbook, enterprise coaching practices, and related views on scaling Agile.
Coach and support scrum masters to grow maturity in role, while managing dependencies across multiple product feature teams and improving team cohesion to promote collaboration.
Partner with engineering and product leadership to foster a strong relationship between engineering managers, product managers, product owners, and scrum masters.
Communicate frequently with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.
Serve as a coach to those across and upward, ensuring clarity in the behaviors and practices required to successfully implement the product operating model.
Partnering with the product manager to support product (L3) delivery with an Agile, product, and modern-engineering mindset. They champion these mindsets to enable product areas to deliver customer-centric products.
Understanding a release's leading and lagging indicators to partner with the team and provide active thought leadership focused on continuous improvement.
Assists all delivery / release roles (where applicable) in understanding and adhering to all Enterprise requirements required for software implementation.
Assists in ensuring compliance, SDLC and ECM/change management efforts are understood and adopted across the Product.
Required Qualifications:
6+ years of Business Systems Data, Business Systems Designing, and Information Technology Consulting, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years release planning, management and mapping experience
5+ years of Agile or product management experience
3+ years management experience
3+ years managing direct reports
3+ years of experience leading large software development planning efforts across multiple complex product areas
Desired Qualifications:
Ability to be a people leader + 'player coach' who leads people and rolls up their sleeves to guide optimal release planning
Ability to understand the architecture and impacts of work across multiple platforms
Ability to articulate potential release collision points and critical dependencies across multiple product areas (or products)
Ability to see the full system of a product, and help others see the same
Experience making timely and fact-based recommendations while working in a fast-paced and results driven environment
Facilitation skills - particularly within a software development environment leveraging understanding of architecture and platform constructs
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills
Experience with Agile tools, such as Jira and Jira Align
Ensure transparency and clarity across the product on the synchronization of release events, including but not limited to the iterative development of feature roadmap(s), to help the team recognize potential dependencies and conflicts.
Job address:
1525 W. W.T. Harris Blvd. Charlotte, North Carolina
550 S. 4th Street, Minneapolis, Minnesota
2600 S. Price Rd., Chandler, Arizona
800 S. Jordan Creek Parkway, Des Moines, Iowa
1301 Solano Blvd, Westlake, Texas
Job Salary:
$120,400-$250,000 (all posted locations)
This position is not eligible for Visa sponsorship.
Hybrid schedule (3 days in office, 2 days remote)
Relocation assistance is not available for this position.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $120,400.00 - $250,000.00 Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date: 9 Nov 2024 * Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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