Wells Fargo is seeking a Lead Business Execution Consultant for the Intelligent Automation Success Management (ASM) Team within Global Operations. This lead role will develop and execute upon strategic business initiatives and drive the day-to-day priorities of the group. Learn more about our career areas and business divisions at wellsfargojobs.com.
In this role, you will:
The successful candidate will need to be self-directed, agile, and able to reprioritize work quickly to meet short term demands while maintaining a plan for completing their portfolio of work. Operational Excellence organization is an exciting place to be as we evolve to enhance Digital Transformation capabilities and deliver maximum value to the operations and will be accomplished by executing the following responsibilities:
Act as a liaison between our Business Executors and technology partners by facilitating the delivery of critical maintenance and enhancement requests of automation solutions.
Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives.
Maintain and Manage a portfolio and inventory of all active automations across the Operations' Lines of Business.
Monitor automation success rate across various business functions and platforms to ensure automations are delivering the value and accuracy as desired by the business partners.
Partner with Technology to proactively identify and resolve any critical production gaps.
Perform root cause analysis on production defects and issues including thematic analysis to help drive improvement across development lifecycle and/or platform.
Improve and mature automation monitoring as a function to drive near real time monitoring of all automations in the portfolio.
Work directly with subject matter experts within the lines of business to fully comprehend business processes and translate those processes into clear and concise user stories, create and groom the backlog for automation delivery and deployment.
Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large-scale solutions.
Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational.
Lead team meetings to facilitate decision making and support implementation of recommendations and plans.
Provide direction to a cross functional team using business expertise.
Required Qualifications:
5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Automation Experience - An individual with a solid foundation in utilization and advancement of tools and processes designed and utilized within Wells Fargo and/or across the financial services industry.
Business Command Center and Automation Success Management Experience
Prior consulting background in Automation Space
Financial Services Experience - The ideal candidate should have experience working within large Financial Services companies and across a variety of business lines, within Wholesale Operations and/or Consumer Operations.
Knowledge and understanding of Robotic Process Automation and related tools such as UI Path, MS Power Platform and KTA.
Influencing Skills - Proven ability as an effective communicator in virtual matrixed environments. Proven ability to take complex business and technology problems and bring teams to consensus through collaborative architecture and design.
3+ years of Business Support experience including ITIL framework and application production support.
Strategic Thinking and Implementation - Thinks strategically about business problems, breaks down problems and presents solutions while evaluating the pros and cons of each option. Identify business opportunities by delivering thoughtful analysis and strong logical thinking. Thinks in new ways about problems and issues. Develops and implements creative solutions to business problems.
Prior experience in JIRA and Confluence.
Job Expectations:
This position offers a hybrid work schedule.
This position is not eligible for Visa sponsorship.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $96,600.00 - $171,800.00 Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date: 12 Nov 2024 * Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.