Sr. Quality Assurance Analyst at Healthstream Inc. in Nashville, Tennessee

Job Description:

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  
• Diverse and inclusive culture
  
• Competitive Compensation & Bonuses
  
• Comprehensive Insurance Plans
  
• Mental and Physical Health Support
  
• Work-from-home flexibility
  
• Fitness Center Reimbursements
  
• Streaming Good time off for volunteering
  
• Wellness workshops
  
• Buddy Program for new HealthStreamers
  
• Collaborative work environment
  
• Career growth opportunities
  
• Continuous learning opportunities
  
• Inspiring workspaces to collaborate and connect with other HealthStreamers
  
• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

Works with the development team to design, develop and execute test plans for our proprietary software applications.

This is a hybrid role with the requirement to work in the Nashville office at least three (3) weekdays per week.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Provides Quality Assurance expertise across the entire software development lifecycle and performs software testing function.
  
• Responsible for following procedures to ensure that all information systems products and services meet organization standards and end-user requirements.
  
• Leading software application development and/or enhancement projects, exercising exceptional judgment and creativity in selecting methods and techniques to obtain solutions, and escalating only the more unusual and/or unique software program/application development issues when necessary.
  
• Coordinates with the QA Director or QA Manager to implement quality assurance and testing strategies for HSTM software development efforts and processes
  
• Enforces adherence to corporate and departmental policies and procedures
  
• Collaborates with team members to implement and sustain sprint level automated regression test script development
  
• Facilitates the implementation and adherence to standardized and custom performance testing methodologies
  
• Leads department level meetings and quality initiatives
  
• Participates in efforts to identify, evaluate, hire, and onboard candidates for open department positions
  
• Evaluates new tools, technologies, and methodologies to promote continuous improvement
  

Qualifications

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or other related discipline preferred.
  

• Experience with test automation tooling and frameworks
  
• 2-3 yrs of experience managing a small QA team (Offshore)- Tasking and delivery from the members.
  
• 4+ years' experience with automated test script development
  
• 4+ years' experience using test management/defect tracking tools, familiarity with requirements management tools
  

Qualifications

• Strong, senior knowledge of software development life cycle and QA processes/methodology
  
• Experience with API testing and Web Application Testing
  
• Able to lead and own QA efforts following agile development methodology.
  

• Experience with automation frameworks like selenium (C# preferred).
  
• Experience generating tables, graphs, charts, etc., to represent, analyze and communicate data and information, and presenting complex issues and data to audiences of varying levels
  
• Senior knowledge of software development life cycle and QA processes/methodology
  
• Experience in any of the following preferred: Agile, TFS, SQL Server
  
• Experience generating tables, graphs, charts, etc., to represent, analyze and communicate data and information, and presenting complex issues and data to audiences of varying levels
  
• Senior knowledge of software development life cycle and QA processes/methodology
  
• Experience in any of the following preferred: Agile, TFS, SQL Server
  
• Meticulous attention to detail
  
• Process compliance
  
• Flexibility and tolerance for change
  
• Proactive leadership and accountability
  
• Dedication to a culture of learning and innovation
  
• Drive to continuously assess and improve
  
• Problem solving and critical thinking
  
• Ability to leverage experience and expertise to maximize effectiveness
  

Tools and Languages - proficiency with the following preferred:

• API Test Tools: SoapUI, Postman, Locust, JMeter
  
• Functional Automation Test Tools: Selenium WebDriver
  
• Load Testing Tools: LoadRunner, StormRunner
  
• Cloud Technologies: Azure Devops, AWS
  
• Monitoring Tools: New Relic, Pendo, Google Analytics
  
• Cross Browser Testing Tools: BrowserStack
  
• Languages: C#, Java, Python, SQL
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  
• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  
• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.