ECS is seeking a Systems Access Control Specialist to work in our Livermore, CA office.
Job Description:
Manage issuance, deactivation, and support for multiple forms of authentication credentials including encryption and multi-factor authentication methods.
Facilitate configuration of multi-factor authentication forms to include Smartcard and Yubikey credential configuration.
Support and manage the walk-in process for new and existing forms of multi-factor authentication issuance and transfers.
Issue and support authentication tokens, focusing on entity accounts and elevated certification.
Handle new entity account creation, including ownership assignment and automated setup verification.
Manage entity account updates such as ownership changes, shared user additions/removals, and display name changes.
Administer entity authentication credential issuance for applicable networks.
Oversee account maintenance and management, including breakdown of old/unusable cards. § Manage password email entity tasks, including ticket review, prioritization, resolution, and technical troubleshooting.
Provide support for enterprise IT support teams and customer questions via hotline and various forms of telecommunications technologies, including paging notifications.
Manage the New Employee Orientation credential creation and shipping processes for pre-employees, contractors, and interns.
Address mission-critical requests for classified credentials including Kerberos, Entrust, RSA SecurID, PKI Token Certificate Mapping, and secure communication delivery (fax and email).
Contribute to automation and improvement initiatives to enhance efficiency and effectiveness.
Act as a liaison for cyber-related matters and support ongoing maintenance tasks.
Salary Range: $37.16 - $40.85/hr.
Required Skills:
High School Diploma, or equivalent plus 3 years of experience; or equivalent combination of education and relevant experience
Experience with shared file systems, web applications, and custom applications
DOE Q clearance.
Desired Skills:
Experience working in a team environment with a diverse approach to problem solving
Experience working on different networks and managing multiple credentials
Familiarity with network protocols and network management technologies. Skill applying software diagnostic tools and the ability to conduct appropriate troubleshooting processes and conduct appropriate upgrades
Ability to maintain accurate records
Experience with effective customer communication, such as vendors, and database administrators
Knowledge of operating systems, including UNIX, Linux, Windows, and MacOS
Ability to research, assemble, and evaluate information or data regarding industry practices or applicable regulatory changes and recommend sound, practical solutions to complex issues
Ability to define systems requirements based on user/client needs, cost, and required integration with existing applications, systems, or platforms
Ability to define technical standards and functionality tests, and to develop specifications, prototypes, or initial user guides
Ability to model behaviors that reflect organizational core values
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.