Account Executive I at Shentel in Columbus, Ohio

Job Description:

Account Executive I

Columbus, OH, USA Req #3371

Tuesday, November 5, 2024

Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber optic and cable networks to customers in the Mid-Atlantic United States. The Company's services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns an extensive regional network with over 8,300 route miles of fiber and 220 macro cellular towers. For more information, please visit www.shentel.com.

Please note: The role requires on-site visits in addition to remote work.

About the Role:

The Fiber Account Executive is primarily responsible for growing the fiber optic network for point-to-point, point-to-multipoint, and internet bandwidth connections within designated territories. The Fiber Account Executive must have a proven sales history and be able to hunt for, develop and maintain strong relationships with enterprise, government, healthcare, education, and other business customers to maximize service account value. Incumbent must respond to customer inquiries, manage service aspects of the account, cold call, and network in an effort to initiate contacts with business prospects for various service offerings.

What we offer:

• Competitive commission structure with guaranteed base salary


• World class 401(k) - up to 8% company contribution


• Medical, dental, vision, and life insurance with competitive company subsidies


• Up to 3 weeks of PTO and up to 9 paid holidays


• Paid training to build the skills and confidence you need to get results


• A balanced schedule that enables you to have a fulfilling life outside of work

Essential Job Functions:

• Direct sales responsibility for acquiring customers on the Fiber Optic Network to meet sales goals.


• Develop and follow a comprehensive time and territory management plan to effectively maximize coverage and efficiently manage expenses.


• Achieve monthly, quarterly, and annual sales objectives.


• Develop and maintain positive working relationships with existing and prospective business customers.


• Grow and maintain potential prospect funnel by actively cold calling and attending networking events.


• Experience with managed network services, such as managed Wi-Fi, network and switch is preferred.


• Perform other duties as assigned by management.

• Four year college degree or four years of telecommunications business sales experience preferred.


• Sales, closing, and networking skills.


• Cold-calling skills.


• Excellent interpersonal skills and the ability to create, build, and maintain relationships.


• Presentation, computer and communication skills.


• Self-starter with excellent time management skills.


• Strong analytical skills.


• Ability to prioritize workload, meet deadlines and function well in high stress situations.


• Ability to solve problems and make sound, independent decisions.


• Broad basic knowledge of the telecommunications industry and basic understanding of customer premise equipment, and plant entrance and network interface device options.


• Knowledge of existing and future internet, broadband, telephone, and other communication technologies.


• Knowledge of software applications related to customer premise equipment systems and data networking technologies.


• Skill in operating a variety of office equipment, including PC, printer, copy machine, adding machine, facsimile machine, and user features of telephone systems.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact employment@emp.shentel.com.

EEO is the Law and Pay Transparency

Other details

• Job Family Sales & Marketing
• Job Function Commercial
• Pay Type Salary
• Required Education High School

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• Columbus, OH, USA