EPP Product Manager at Prospiant Inc in Cincinnati, Ohio

Job Description:

About Our Company - Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured, and installed greenhouses for research, education, and retail garden centers. Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 150 years of combined business success.

We are trusted AgTech experts partnering to grow a prosperous and sustainable world. Our success in the produce, commercial, and cannabis markets couldn't be possible without our employees' commitment to our core values - Make It Better, Make It Right, Make It Together, and Make An Impact.

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  Make It Better - Challenges our way of thinking every day to exceed the needs of our customers and improve our business and workplace. Raises the bar and sets new standards.
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  Make It Right - Cares about doing the right thing for fellow employees, customers, and our communities. Holds high standards of ethics and safety and includes others. Does not look the other way when something is amiss.
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  Make It Together - Works collaboratively with others, across the organization, and with our customers. Fosters a culture that is inclusive of different perspectives and experiences.
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  Make An Impact - Approaches work and life with an intent to drive change and make a difference for our customers, investors, and community.

Gibraltar is a leading manufacturer and supplier of products and services for North American AgTech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science, and technology to shape the future of comfortable living, sustainable power, and productive growing.

Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com

Position Summary:

The ERP Product Manager will be responsible for managing, optimizing, and continuously improving the Epicor ERP system to meet the company's business needs. and represent the business in order to convey the business' vision to maximize the functionality that exists within and surrounding the ERP application. The Product Manager is responsible for continuously gathering the requirements from all functional and business segments of the business.

Primary Responsibilities:

• Act as the primary point of contact and internal expert for the Epicor ERP system, driving system improvements and ensuring alignment with business needs.
• Work with all stakeholders across the business to ensure that all projects delivered realize their value.
• Gather and document business requirements for the application, working closely with business users across the supply chain and finance units.
• Develop a functional road map for the new application in conjunction with other Product Owner(s) and the System Owner(s).
• Continuously evaluate and optimize workflows within Epicor to improve efficiency, accuracy, and data quality across functional areas.
• Design and determine priority of user stories, using Agile methodology working with the Product Owner(s) and the System Owner(s).
• Manage system upgrades, enhancements, patches, and customizations; ensure appropriate testing and approval processes before implementation.
• Manage the application backlog for the development team and set priorities for addressing the backlog working with the System Owner(s).
• Prepare for and align user for acceptance testing to ensure deliverables meet the requirements.
• Ensure data accuracy, integrity, and security within the system, adhering to the company's data governance policies.
• Manage release communication and change management.
• Create and manage dashboards and reports to provide insights into business operations, KPIs, and system performance.
• Coordinate with Epicor support and third-party vendors for system maintenance, troubleshooting, and enhancements.
• Communicate proactively across business and development teams, as well as internal and external stakeholders, as needed.
• Participate in steering committees for related application projects.
• Serve as the primary go-to person for understanding of processes around the ERP and for triaging identified issues for process remediation.

Position Qualifications:

• Bachelor's degree in information systems, Industrial Operations or Management, Finance or equivalent.
• 7 years' of experience working with ERP project teams involved in product development. Epicor experience preferred.
• 7 years' of experience working as a Product Owner, Senior Business Analyst, or Process Improvement.
• Experience in all aspects of supply chain management using ERP and finance systems including support of logistics, warehousing, and transportation management.
• Experience in agile product development, clear understanding of agile frameworks, preferably SAFe or similar.
• Experience working with operations teams to gather system requirements.
• Strong understanding of business functional issues, interdependencies, and business structural concerns. Must be excellent at in-depth analysis of complex business processes.
• Ability to manage multiple priorities within deadline and prioritize effectively, while delivering high-quality work.
• Solution-oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
• Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds.
• Team player who is also able to work independently and handle conflicting priorities while maintaining consistent, quality performance standards.
• Experience with continuous improvement initiatives and change management activities.
• Excellent written and verbal communication with presentation experience and interpersonal skills with strong sense of customer service.
• Willingness and availability to travel, and perform other duties as needed.
• Ability to travel up to 10%

Why Prospiant?

• Complete Benefits Package: Medical, Dental, Vision, Life Insurance, STD/LTD, 401(k) with company match
• Opportunities for career development and advancement
• Dynamic workplace
• Paid volunteer time off
• Education assistance
• Referral bonus
• Annual bonus opportunity
• Opportunity to get involved with employee resource groups and engagement events

Gibraltar is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Gibraltar will provide reasonable accommodations for qualified individuals with disabilities.

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