Client Services Coordinator at Campbell Ewald in Detroit, Michigan

Job Description:

Campbell Ewald

At Campbell Ewald, we believe the things that make us different, make us better. We focus on creating a culture of belonging with a commitment to learning, growth and anti-racism. Were a diverse bunch of thinkers and makerscurious, fun, passionate, and obsessed with helping our clients, ourselves and each other thrive. But dont just take our word for it. We were named one of the Ad Age Best Places to Work for 2021. And while we appreciate the industry nod, whats more important is that were impacting culture. Sound interesting? We hope youll join us!

Client Services Coordinator

We are seeking a PART-TIME (20 hrs/week) highly motivated and detail-oriented Client Services Coordinator to provide support to our clients by administering their jobs, processing invoices, and statements of work. The ideal candidate will be responsible for ensuring that client needs are met, while working closely with internal teams to help ensure seamless administration of jobs and execution of scopes of work.

Responsibilities:

• Administer client jobs and coordinate with subcontractors, vendors, and internal teams to ensure successful project completion
• Process invoices and ensure timely and accurate billing to clients
• Manage client contracts and statements of work, ensuring adherence to terms
• Facilitate communication between clients, subcontractors, vendors and internal teams, providing updates on project status and resolving any issues
• Maintain client billing and budgeting files and project documentation, ensuring accuracy and completeness
• Provide excellent customer service to clients, subcontractors and vendors responding to inquiries in a timely and professional manner
• Act as a liaison to vendor onboarding process

Requirements:

• Bachelor's degree in related field
• Equivalent work experience in a related field will be considered in lieu of a Bachelor's degree
• 2-3 years of experience
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office, including Excel

The maximum hourly rate for this position is up to $25.00/hr. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employees/applicants background, pertinent experience, and qualifications.

Research show that women and underrepresented groups only apply to jobs only if they feel they meet 100% of the qualifications. Campbell Ewald encourages you to break that statistic and apply. No one ever meets all of the qualifications. We look forward to your application.

At Campbell Ewald we believe in pay equity. The salary range for this position is below. Where an employee or prospective employee is paid within this range will depend on several factors including current/former employees in the position, market considerations, budgetary considerations, background, relevant experience and qualifications and location.

Salary Range$20—$25 USD

We encourage all interested candidates to apply and note that many historically excluded and underrepresented candidates often do not apply unless they feel they meet all requirements of a job completely. Please note that we encourage all to apply as we value a diverse workplace inclusive of those with differing backgrounds, life skills and experiences.

Research show that women and underrepresented groups only apply to jobs only if they feel they meet 100% of the qualifications. Campbell Ewald encourages you to break that statistic and apply. No one ever meets all of the qualifications. We look forward to your application.

Campbell Ewald is making space for your voice, that is why we made the commitment to Dear Black Talent. Check out the website at DearBlackTalent.com.

Benefits
We focus on supporting you in a variety of ways

• Extensive health benefits for you, your immediate family including your domestic partner. This includes medical insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life insurance, dependent care FSA, healthcare FSA, and health savings account are available
• Flexible paid-time-off policy called (Me)TO, which covers any type of time off needed with no maximum allowance needed to worry about each year. Take what you need, when you need it. (such as holiday, sick, and vacation)
• Minimum of 12-weeks paid time off for new moms and dads including for births, adoptions, or foster parenting
• Mental health support services including access to Talkspace, meditation and yoga classes, and access to free professional counseling for you and your immediate family
• Pet health insurance for your furry family members
• A variety of employee resource groups (ERGs) are available that can support your need to connect with others who have similar dimensions of diversity and experiences
• Employees are asked to commit nearly 100 hours per year to Growth Time for a variety of training and development opportunities that encourage you to reach your goals, learn and expand your professional skills and personal growth
• An environment that empowers you to unleash your superpowers

It is the policy of Campbell Ewald, a division of the Interpublic Group, to provide equal employment opportunities to all employees and applicants for employment with regard to race, religion, national origin, sex, age, sexual orientation, veteran status or disability or any other basis prohibited by applicable federal, state, or local law.

**We have recently become aware that individuals not associated with Campbell Ewald have fraudulently used our name, our branding, and in some cases, the names of our employees, to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers. Any request to schedule an interview and any legitimate offer of employment will only come from an authorized representative of Campbell Ewald with an email address ending in first.lastname@c-e.com We will never require an applicant to provide sensitive personally identifiable information in order to conduct an interview if an applicant is asked to upload an image of their drivers license or passport, a social security number, credit card or banking information, it is a scam.

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action and contact local law enforcement in your area. Please also reach out to us by sending an email to heather.collins@c-e.com

PI254452470

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