Technical Writer at Kforce Inc in Miami, Florida

Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking a Technical Writer in Miami, FL. The Technical Writer primarily compiles technical information and translates it into clear, readable documents to be used by technical and non-technical personnel.

Essential Duties and Responsibilities:

• Technical Writer will organize material and write descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology


• Engages with internally and externally resources to ensure the reporting and operational process are effectively documented, delivered and presented to various audiences


• Create technical narratives, instructions, procedures, or descriptions based on multiple source data within specified timeframes


• Maintain a documentation library, cataloging it for internal and/or external use


• Research changes to documentation and update existing documents, as required


• Organize, support and conduct training sessions onsite and online


• As a Technical Writer, you will collaborate with technical teams and other functional teams to ensure business needs across teams are met


• Solicit feedback for measuring documentation effectiveness


• Assess risks and impact on solution delivery commitments and develop strategy to mitigate risk


• Escalate unresolved issues with Director, Travel Systems


• Identify application functionality gaps and assist in defining requirements


• Manage multiple assignments concurrently, working both independently and as part of a team


• Perform other related duties as assigned

REQUIREMENTS:

• College degree (B.S. or B.A.)


• Minimum of three years of experience as a Technical Writer


• Familiarity with documentation practices and principle


• Excellent command of business English language including grammar, spelling, and usage


• Effective written and verbal communication skills


• Proficiency in researching, reading, interpreting, and writing technical documentation, effectively merging company and compliance regulations into Standard Operating Procedures


• Expertise in representing information in graphical forms that supplement textual representations


• Collaborative team spirit, self-motivated and ability to learn new technology tools


• Proficient using MS Office suite (Word, Excel, and PowerPoint) and SharePoint


• Basic manipulation of graphics (jpg, pdf, png)


• Results-oriented, well-organized, and self-directed individual with a strong business acumen and work ethic


• Travel and data reporting experience is preferred


• Experience with Power BI and Visio a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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