Transfer Student Success Coach for Access, Connect, Complete, Engage (ACCE) Program at Portland State University in Portland, Oregon

Job Description:

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details

Proposed Start Date	12/16/2024
Classification Title	Advising and Student Services
Rank	N - No Rank
Working Title	Transfer Student Success Coach for Access, Connect, Complete, Engage (ACCE) Program
Department	200205 - OSS Office of Student Success
Position Number	D90607
Representation	AU - AAUP
Renewable	Renewable
End date, if applicable	09/30/2028
Position FTE	1.0 FTE
Tenure Status	N - not applicable

Position Summary

Brief Description of PSU/School/Dept	Portland State University is nationally recognized as setting a standard for urban universities in the 21st century. The University is strategically located in the population and business center of Oregon on a 32-acre campus with 41 major buildings in the tree-lined Park Blocks district of downtown Portland. Total enrollment exceeds 23,000 including more than 5,000 graduate students. Portland State was granted university status in 1969 and is a relatively young and growing university with an active continuing education program. The Branford Price Millar Library holds 1.28 million bound volumes and 8,900 serial subscriptions. As an urban university, Portland State serves as the center of the educational network in the Portland metropolitan area.
Position Summary	The Transfer Student Success Coach for the Access, Connect, Complete, Engage (ACCE) program will coach and provide holistic support to community college students interested in pursuing a Bachelor’s degree and who are part of the ACCE program in the following areas: academic skills, time-management, study habits, and balancing demands on students’ time. The Transfer Student Success Coach will also ensure students are connected to on-campus services and resources that support student retention, academic success, and individual student support. This role will be familiar with general degree requirements at both Portland State University (PSU) and the community college(s) and provide support for students to meet degree requirements to support a seamless transfer. This position will also be responsible for targeted messaging, supporting credit load, support with administering financial incentives, and other duties that support continued enrollment and student sense of belonging. This position will be required to: Work in-person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC) or PSU as needed Travel between community college(s) and PSU as needed Use technology and analytics in the provision of services to students and navigate systems specific to the site location and PSU Communicate effectively, both in one-on-one interactions, in small groups, during public presentations, and within written communications Discuss highly sensitive personal and financial matters with diverse populations of students and families Experience providing culturally attuned programming that support equitable outcomes We are recruiting to fill four Transfer Student Success Coach positions. In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers: https://www.pdx.edu/academic-affairs/sites/g/files/znldhr2396/files/2021-11/AAUP%20CBA%202021-2024%20Article%2018%20Watermark.pdf
Minimum Qualifications	Bachelor’s degree with 2 or more years of experience advising/mentoring students Ability to work in-person 5 days a week at either Mount Hood Community College and/or Clackamas Community College or PSU as needed Ability to travel between community college and PSU, as needed Ability to use technology and analytics in the provision of services to students and navigate systems specific to the site location and PSU Communicate effectively, both in one-on-one interactions, in small groups, during public presentations, and within written communications Ability to discuss highly sensitive personal and financial matters with diverse populations of students and families Experience providing culturally attuned programming that support equitable outcomes
Preferred Qualifications	Experience with historically underrepresented students and/or contemporary student populations Experience and knowledge of community college and university (bachelor granting) institutions Bi-lingual
Key Cultural Competencies	Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship	Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours	Usually Monday to Friday 8:00 am - 5:00 pm; schedule may vary depending on site location and other conditions
Total Compensation Range & Benefits Statement	Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity. The starting annual salary for this position will be $54,684 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR. An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator

Search Details

Posting Close Date	11/19/2024
Projected Close Date for Posting	Closes
Application screening begins	11/05/2024
Quick Link	https://jobs.hrc.pdx.edu/postings/46271

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Bachelor's degree?
   • Yes
   • No
2. * Do you have 2 or more years of experience advising/mentoring students?
   • Yes
   • No
3. * Do you have the ability to work in-person 5 days a week at either Mount Hood Community College and/or Clackamas Community College or PSU, as needed?
   • No
   • Yes
4. * Do you have the ability to travel between community college and PSU, as needed?
   • Yes
   • No
5. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
6. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI254505832

Apply Now