Front Desk Attendant EOC-MC-8524 at Hudson Valley Community College in Troy, New York

Job Description:

Front Desk Attendant EOC-MC-8524

Position Type: Full-time

Location: Troy,New York,United States

Application closes: 2024-11-24

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Capital District Educational Opportunity Center seeks experienced, dynamic, capable, creative and caring individuals who would like to join our Management Confidential team and continue to build on decades of successful service to our community.

Please Note: In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support visa applications. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check.

Front Desk Attendant  
EOC-MC-8524

In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support Visas. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check.

MINIMUM QUALIFICATIONS:   High School Diploma or possession of a High School Equivalency Diploma and one year clerical experience which includes typing using a typewriter, word processor or personal computer (OR) An equivalent combination of training and experience as defined by the limits above.

DUTIES AND/OR RESPONSIBILITIES:  The Front Desk Attendant performs work under the general supervision of the Coordinator of Operations and performs the following duties:

•    Open, review, sort and distribute mail and related files

•    Prompt greeting and meeting of visitors or clients with staff members who are best able to meet their needs

•    Answers telephone at reception desk, takes messages, gives general information and connects callers with proper offices

•    Ability to greet visitors in a welcoming manner and provide requested information, ability to refer visitor to appropriate staff member after ascertaining their needs

•    Be courteous and helpful in all interactions, including telephone conversations. Take complete messages in a professional and legible manner
•    Design, set up and maintain files of correspondence and documents

•    May substitute for other administrative support members during absences, lunch breaks, and in the event of illness

•    Receive and check in orders as they arrive

•    Assemble and coordinate background materials for meetings and conferences and prepare summary of conclusions

•    Complete data entry.  Prepare reports using statistical and narrative information.

•    Orient staff to office and agency procedures

•    Be alert monitoring all those that enter or leave the building

•    Have thorough knowledge of emergency and security procedure

•    Maintain lobby and desk area, clean and presentable workspace

•    Perform other related duties as may be assigned

This is a full-time 12-month Management Confidential position with a salary range of $35,000-$38,000

Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee’s spouse and children free tuition waivers. HVCC also has a generous leave policy. If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans

To apply, please visit www.hvcc.edu/jobs and complete the online application before the close date of November 24, 2024.  

Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all.

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.

Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.