Patient Scheduler 3, Cardiovascular Imaging, Full-Time at University of Miami in Coral Gables, Florida

Job Description:

Current Employees:

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Shift: Full -Time - (40 hrs.) Days, evenings, flexible schedule (depending on availability) (Occasional on-call and rotating weekends may be required)

Work Location: University of Miami Hospital UTower - Cardiovascular Imaging

• Schedules all types of complex exams with attention to detail.


• Delivers exceptional customer service by answering incoming phone calls or contacting patients by phone to determine exam time.


• Obtains and verifies necessary demographic and insurance information.


• Screens and verifies information to ensure accuracy when scheduling exams.


• Manages high call volumes to ensure best possible customer service by properly educating the patient on exam preparation and answering questions.


• Utilizes multiple computer applications, scheduling software, and network drives to schedule multiple exams within multiple modalities and entities across the UHealth system.


• Uses complex medical terminology and precise scheduling protocols to ensure compliance such as reviewing and comparing patient's previous imaging report to current order.


• Coordinates processes and timing as required by the physician and facility for special procedures.


• Notifies appropriate parties if patient requires labs or premedication for allergies, oral sedation medication, or obtain necessary implant information.
  Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent

Certification and Licensing:

Not Applicable

Experience:

Minimum 1 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.


• Skill in data entry with minimal errors.


• Ability to accurately prepare and maintain records, files, reports and correspondence.


• Ability to communicate effectively in both oral and written form.


• Ability to work independently and/or in a collaborative environment.


• Ability to process and handle confidential information with discretion.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full time
Employee Type:Staff
Pay Grade:H5 Apply Now