Life Enrichment and Volunteer Strategist at ALG Senior LLC in Hickory, North Carolina

Job Description:

The Activity and Volunteer Strategist will lead, develop, and oversee all resident engagement, activity programming, and volunteer initiatives for our senior living management company, supporting 130+ communities across multiple states. This role is crucial to enhancing the quality of life for our residents through meaningful activities, tailored programs, and a strong network of dedicated volunteers. The ideal candidate will be an experienced leader with a passion for senior care, a strategic mindset, and exceptional communication skills.
Key Responsibilities:

Program Development and Strategy:
Design and implement comprehensive activity and engagement programs that promote resident well-being, social connection, and personal growth.Establish a company-wide volunteer strategy, focusing on recruiting, training, and retaining volunteers across all communities.Develop standardized processes and resources to ensure high-quality programming and consistency across all communities.

Oversight and Support:
Provide guidance and support to on-site Activity Directors and Volunteer Coordinators, ensuring best practices are followed and activities align with corporate standards.Conduct regular assessments and visits to communities to monitor program quality, offer support, and provide constructive feedback.Oversee the scheduling, planning, and implementation of special events, ensuring that they are accessible, safe, and enriching for all residents.

Volunteer Management:
Create and maintain partnerships with local organizations, schools, and community groups to cultivate a robust volunteer network.Implement a centralized volunteer management system to track volunteer hours, maintain records, and ensure compliance with company policies.Develop volunteer recognition programs to honor the contributions of volunteers and foster long-term commitment.

Training and Development:
Lead training sessions and workshops for on-site staff on resident engagement best practices, activity planning, and volunteer management.Develop and distribute resource guides, activity toolkits, and other materials to support staff in delivering high-quality programs.Stay informed about trends in senior care and activities, implementing new and innovative approaches to programming.

Data Collection and Reporting:
Establish key performance indicators (KPIs) to measure the effectiveness of activities and volunteer programs, gathering data and analyzing trends.Regularly report on program success, volunteer hours, and resident engagement metrics to senior leadership.Utilize data to adjust and improve programming, ensuring it meets the evolving needs of the resident population.

Budget Management:
Develop and manage the budget for company-wide activities and volunteer programs, ensuring resources are allocated efficiently and effectively.Work with community leaders to optimize funding for community-specific programming while maintaining budgetary standards.

Qualifications:
Bachelors degree in Gerontology, Social Work, Recreation, or a related field; Masters degree preferred.Minimum of 5-7 years of experience in senior living, healthcare, or social services, with a strong focus on activity planning and volunteer coordination.Proven track record in managing large-scale programs across multiple locations.Preferred to hold an Activity Director Certified (ADC) certification offered by the National Certification Council for Activity Professionals (NCCAP)Excellent interpersonal and communication skills, with the ability to inspire and motivate a diverse team.Strong organizational and project management abilities.Passion for improving the lives of seniors and a commitment to fostering an inclusive, engaging community environment.