Job Description:

SUMMARY            

We are looking for motivated individuals who want to join our amazing team here at Steam Restaurant & Bar. Located just inside the beautiful Embassy Suites.     

**We offer Competitive Pay, 401k, Benefits and Hilton Hotel Discounts**                                                                                                                                                

The Host-Hostess is responsible for:

• Greet and seat all guests and ensure a quality dining experience.

JOB RESPONSIBILITIES

The Host-Hostess primary responsibilities will include:

• Ensure all tables are properly set before seating guests.


• Maintain seating chart for rotation of stations.


• Greet and seat guests and issue menus in a friendly courteous manner.


• Answer phone properly and follow all reservation procedures.


• Follow accurate cash handling and room charge procedures.


• Organize and maintain a clean service podium.


• Maintain an inventory of needed supplies and retail items.


• Ensure all menus are clean before shift.


• Be familiar with hotel facilities and their location and hours.


• Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.

REQUIRED SKILLS AND ABILITY

• Strong communication skills are required to interact both person to person and over the telephone.


• Must speak clearly and have the ability to clearly articulate thoughts.


• Must possess good listening and problem solving skills.


• Must be able to prioritize and multitask in a face pace environment.


• Basic mathematic skills required for counting money, making change, and ensuring accurate inventory counts are recorded.


• Must be able to complete all position specific tests according to department standards.


• Ability to answer phones. 


• Ability to work with money.

REQUIRED EDUCATION AND EXPERIENCE

• Education – Ability to read and write English.

• Experience – One year experience in related field preferred.