Location: Tucson, AZ
Description:
Title : Teller
Location
: Tucson, AZ 85701
Contract : 3 + Months
Job Description
Project Overview:
We have a need for a Bank Teller at the Catalina Foothills Office, while an employee is out on leave.
Contractor's Role:
Client Servicing
• Provide exceptional service to clients, COIs, vendors, partners and prospects in a professional and respectful manner with every interaction.
• Greet clients and visitors by making eye contact and using their name, when known. Phones are answered promptly using a professional tone.
• Ensure the execution and/or submission of daily client account servicing activities is completed in a professional, timely and accurate manner while adhering to all banking policies and procedures.
• Initiate Service Request or process all money movement transactions accurately and timely in accordance with the WM Asset Transfer Standards.
• Client issues are handled with sensitivity and a sense of urgency.
• Strong knowledge of Private Passport providing clients with available services and / or referring to a Banker for additional support.
• Seek advice and guidance from your manager, Partner Support Services or Regional Banking Administration, following the chain of command, when issues arise and it is uncertain whether a proposed course of action will adhere to the bank's procedures, and protocols as well as regulatory and compliance standards.
Office Operations and Administration
• Carry out all directed administrative duties required to deliver exceptional service to clients and partners, which may include but not limited to providing telephone/reception coverage, photocopying, scanning and mailing.
• Demonstrate a proficient use of all systems and applications required to efficiently and flawlessly execute teller activities.
• Accurately complete CTR's and MIEL's and submit within required timeframe.
• When assigned, assist clients with access to Safe Deposit Boxes ensuring proper procedures are followed.
• Perform opening / closing functions through the teller system as required.
• Balance Cash Drawer daily maintaining satisfactory balancing record as documented within the Teller Difference guidelines.
• All cash transactions are processed utilizing the cash count tool, within the teller system, as outlined in policies and procedures.
• Balance dual cash drawers, (i.e. Cash Vault, ECD, Coin Vault) according to procedures.
• Teller work is properly secured at the end of the day and placed under dual control. Work is prepared and sent to Iron Mountain monthly.
• Ensure proper procedures are adhered to when handling Temporary Safekeeping items, including proper completion of Client Release Receipts and Safekeeping logs.
• When assigned, audit certifications are completed timely to ensure compliance with the bank policy and procedures as required under the Branch Audit Certification program.
• Participate in administrative assignments and special projects, as directed by your manager
• Stay abreast of the latest enhancements to client Partner and Client technology and/or systems in order to maintain highest standards of administrative and operational efficiencies
Qualifications:
Vituity |
Sundt Construction, Inc. |
Sundt Construction, Inc. |