Posted in Admin - Clerical 14 days ago.
Type: Full-Time
Job Summary
The Application Manager will be responsible for the organization's portfolio of business applications across various departments. This will include development, implementation, upgrades, daily management, and maintenance, Stakeholder management, application availability, system and people performance will be part of the critical responsibilities.Job Description
Job Summary:
The IT Application Manager for CCaaS (Contact Center as a Service) and CRM (Customer Relationship Management) Systems is responsible for overseeing, managing, and supporting the organization's contact center and customer relationship platforms.
This role involves maintaining, enhancing, and optimizing the CCaaS and CRM systems to ensure high-quality and modern service delivery, streamlined customer interactions, and seamless integration with other business applications. The ideal candidate will work closely with IT, operations, and business stakeholders to align technology solutions with organizational goals and customer needs.
Job Responsibilities:
Basic Qualifications:
Education
Relevant Work Experience
Additional
DISCLAIMER
All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Medline Industries, Inc. |
Medline Industries, Inc.
$200,000.00 per year
|
Medline Industries, Inc.
$250,000.00 per year
|