Content Strategist at Ascend Learning, Inc. in Burlington, Massachusetts

Job Description:

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning’s Safety & Security segment is a leading provider of online training in a range of high growth professions and academic areas, including computer science and cybersecurity. We combine authoritative content with innovative educational technology to help educators teach more effectively and students learn more efficiently. Our comprehensive suite of print and digital education solutions is designed to enrich the educational experience and deliver results for secondary, post-secondary, and professional education markets.

 

WHAT YOU'LL DO

The Content Strategist is responsible for the timely development and delivery of consistent, high-quality content and for overseeing all the moving pieces from ideation and production to distribution and analysis. The Content Strategist ensures that products meet and exceed the highest standards and owns the successes and failures of content. This role must constantly create new value for customers, not just tweaking and optimizing existing products; but rather developing each product to reach its full potential. The Content Strategist must have a deep understanding of the market, customer needs, competition, and topic/subject matter.

 

WHERE YOU’LL WORK

This position will work hybrid out of our Leawood, KS or Burlington, MA office.  Remote candidates will be considered.

HOW YOU’LL SPEND YOUR TIME

• Source and develop content for assigned products, including the planning, and scheduling of new materials and revisions from inception through product release. 


• Establish expertise in assigned products; provide content information to Product Management and Stakeholders as needed.   


• Manage the budget for assigned products. 


• Evaluate content needs by surveying target customers, analyzing competing products, and evaluating peer review feedback.  


• Manage product plan for on-time development and release, including all course derivatives. 


• Ensure all content stakeholders execute against agreed-upon tasks. Stakeholders include: subject matter experts, reviewers, contributors, partner organizations, and freelancers. Remediate behavior for stakeholders that are not performing against day-to-day expectations.


• Collaborate with internal production stakeholder to address issues and remediate errors introduced to a project by production vendors.


• Manage tactical aspects of partner relationships, including schedules, content development guidance, and monitoring deliverables. 

 

WHAT YOU'LL NEED

• Bachelor’s degree or equivalent industry experience


• 3+ years of experience with educational product content development process


• Experience with instructional design or SAFe training is a plus

 

BENEFITS

• Flexible and generous paid time off


• Competitive medical, dental, vision and life insurance


• 401(k) employer matching program


• Parental leave


• Wellness resources


• Charitable matching program


• Hybrid work


• On-site workout facilities (Leawood, Gilbert, Burlington)


• Community outreach groups


• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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