Business Process Engineer- NAM at Siemens Healthcare Diagnostics Inc. in Tarrytown, New York

Job Description:

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.


Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
The NAM Business Process Engineer (BPE) is a key contributor providing process and quality support and direction to our teams directly supporting our customers within the Americas. The BPE reports to the Business Excellence Manager North America at Siemens Healthineers.


Areas of focus Include:

o Consulting the NAM organization on Role requirements for staff
o NAM Process board decision maker and document approver
o Identification and mitigation of Quality and/or Operational Risks
o Key contact for Process escalation and clarification
o Responsible for key Quality metrics (eg: CAPA & GDP)


Responsibilities

• Responsible for the process and quality oversight of the NAM Customer Service organization. Specific areas of responsibility within NAM CS will be determined by the Business Excellence Manager.


• Primary liaison between complimentary service functions and the QT organization and will exhibit these capabilities:


• Possesses intimate familiarity with key process concepts (ie: GD39 & CS-QR82)


• Understands the supporting documentation process and tools including but not limited to SAP and Peak@SENSE.


• Familiar with CAPA guidelines and process Strong organizational under


• Works in accordance with government regulations, FDA, and OSHA; works in accordance with the Siemens Healthineers Quality System, including all applicable training requirements and enforcement of all company safety guidelines.

Required Knowledge/Skills, Education, and Experience

• College degree or equivalent high-level experience in Organizational Planning, Quality or another relevant field.


• Five or more years' experience with service delivery processes

The pay range for this position is $110,000- 142,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 10% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html. This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.
Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers
As an equal opportunity employer, we welcome applications from individuals with disabilities.
Successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulation.
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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.


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