Job Description:
Vertiv is hiring a Continuous Improvement Specialist in Westerville, OH to lead complex and strategic project programs within the corporation's America Service Business. This position is focused on process improvements for the Service sales organization. It is on the sales enablement team working to improve processes for lead generation, CRM and quoting tools, and other sales related activities. This role is part of a highly skilled team of change agents working with all functional areas of the business. This position manages execution of appropriate strategies, tactics and operational initiatives that continuously improve customer satisfaction and loyalty.
RESPONSIBILITIES
- Lead growth programs within the North America service organization, ensuring the successful delivery of programs on time and within scope.
- Coordinate cross-functional teams, including engineering, operations, sales, and service, to align program activities with organizational goals.
- Monitor and track program progress, addressing any challenges or obstacles to ensure timely execution and high-quality outcomes.
- Develop and maintain detailed project plans, timelines, and budgets, ensuring efficient resource allocation.
- Drive continuous improvement in program management processes to enhance performance and operational efficiency.
- Serve as the key point of contact for stakeholders, providing regular updates on program status, milestones, and any potential risks.
- Collaborate closely with leadership to ensure that the growth programs align with broader business strategies and objectives.
- Ensure compliance with company policies, industry standards, and safety regulations throughout all program activities.
QUALIFICATIONS
- Bachelor's degree in engineering, Business, Project Management, or a related field.
- 2-5 years of experience in program or project management, preferably within the power systems, energy, thermal, HVAC or related industries.
- Demonstrated experience managing and delivering large, complex projects across cross-functional teams.
- Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and regions.
- Problem-solving and critical-thinking abilities to navigate challenges and drive program success.
- Proficiency with project management tools and methodologies.
- Knowledge of the power system, energy, industrial, thermal, HVAC or related industry is a plus.
- Strong problem-solving abilities and attention to detail.
PHYSICAL & ENVIRONMENTAL DEMANDS
- N/A
TIME TRAVEL REQUIRED
- 10%
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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