Director-Patient Access Svcs at The Ohio State University in Columbus, Ohio

Job Description:

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Job Title:Director-Patient Access SvcsDepartment:Health System Shared Services | Financial Administration

Job Description

The Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.

Additional Information:

The Registration Director is responsible for strategic direction and management of staff who oversee daily operations of registration functions at University Hospital, Ross Heart Hospital and Ambulatory sites. This individual coordinates initiatives and operations with Medical Center leadership from multiple facilities across our enterprise. The Director interprets policies and procedures, recommends changes as appropriate, and provides relevant feedback. As the Registration leader, this person serves as a key promoter of OSUWMC as a service organization which strives to meet and exceed the needs of its patients and customers, of the Revenue Cycle and its role within OSUWMC, and of Registration Quality and Compliance.

Minimum Qualifications

For Hire: Bachelor's degree in business administration or a healthcare field or an equivalent combination of education and experience preferred, some resource management preferred. Masters may be preferred.

On going: Meets health requirements. Demonstrates competency measured by annual quality checks. Attends required in-services related to customer service and other pertinent issues.

Location:Doan Hall (0089)Position Type:RegularScheduled Hours:40
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

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