Job Description:
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The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented work force to support our common purpose of transforming lives through teaching, research, innovation, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) we strive to create an environment where everyone contributes to making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 16,000 faculty and staff from all over the world.
The Division of Development and Alumni Relations supports and promotes the mission, purpose, and priorities of the University of Miami through fundraising and engagement by building and nurturing strategic philanthropic relationships to improve and transform the lives of individuals and communities. We are committed to values central to the Division-Service, Gratitude, Trust, and Partnership-which guide our strategic thinking, decision-making, and day-to-day interaction with each other and our stakeholders.
General Overview:
The Stewardship Associate plays an important role in strengthening the donor relations program for Sylvester Comprehensive Cancer Center. The Stewardship Associate is responsible for assisting the Director of Stewardship in executing a creative, consistent, donor-centric stewardship and donor relations strategy that appropriately and consistently promotes interaction with and recognition of donors at the major gift level. The incumbent will be an integral part of Sylvester's development efforts.
Essential Responsibilities:
- Under the guidance of the Director of Stewardship, support and execute a comprehensive stewardship program that addresses the unique needs of Sylvester Comprehensive Cancer Center's highest level donors with personalized multi-channel (print, video, social, web) donor engagement plans including, but not limited to, acknowledgment letters, special impact reports, newsletters, campaign messaging, holiday, and birthday greetings.
- Document, update and maintain annual stewardship plan set forth by the Director of Stewardship.
- Manage the acknowledgment letter process by drafting and sending out acknowledgement letters for leadership according to policy and procedure guidelines.
- Manage the donor birthday acknowledgement program by preparing and sending out all communications and/or gifts required in consultation with gift officers and Director of Sylvester Comprehensive Cancer Center.
- Assist in data collection/creation of Qualtrics Surveys to gather information from physicians for impact and endowment reporting purposes.
- Document stewardship-related interactions on behalf of leadership in donor database (Blackbaud CRM).
- Prepare and maintain spreadsheet reports on stewardship program for gift officers and leadership.
- Attend relevant meetings with Director of Stewardship and gift officers to better understand, implement and execute program needs.
- Request and organize list-pulls for mailings of pertinent communications pieces.
- Assist in ensuring quality control of printed materials and prepare mailings for acknowledgement letters, impact reports, newsletters, annual reports, holiday cards, and other donor-focused communications pieces.
- Organize vendor lists, manage and reconcile expenses, prepare and track reimbursements, check requisitions, purchase orders and invoices in Workday for all stewardship communications pieces.
- Order donor signage, coordinate installment and maintain lists, to include a current inventory of donor signage across all Sylvester locations as well as available spaces and minimum gift levels for naming opportunities.
Additional Duties:
Utilize Blackbaud CRM and other University systems to update constituent information in accordance with DAR training, policies and procedures. * Assist with scheduling and coordination of photo and video shoots. * Assist in preparation of ad hoc reports and special projects for stewardship and donor communications. * Attend special fundraising events on or off campus as needed for reporting purposes. * Follow University policies and procedures. Attend meetings and appropriate training sessions for Development and Alumni Relations. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Qualifications: Bachelor's degree with a minimum of three years business office experience. Equivalent combination of education and experience will be considered. Must be solution-oriented and able to work independently to successfully complete projects on deadline. Excellent command of the English language, both oral and written with a high level of creativity, attention to detail and superior customer service skills. Proficient in Microsoft Office applications (i.e. Microsoft Word, Excel, and Outlook). Must have initiative mixed with good, sound judgment, and a high level of discretion to handle sensitive information. Must be able to handle multiple projects simultaneously and work in a dynamic team environment across multiple divisions.
MINIMUM QUALIFICATIONS
Education:
Bachelor's degree in relevant field
Experience:
Minimum 3 years of relevant experience
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:Full time
Employee Type:Staff
Pay Grade:A7
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