Infrastructure Engineer 3 at American Cybersystems, Inc. in San Antonio, Texas

Job Description:

A client of Innova Solutions is immediately hiring an Infrastructure Engineer 3.


Position type: Full-time - Contract

Duration: 12+ Months

Location: San Antonio Texas 78215


As a Infrastructure Engineer 3, you will:

Job Description

• Manages work packages to ensure project deliverables are met through collaboration with IT Infrastructure, Network Services, Service Support, and IT Operations teams.

• Works with Application Development and Business Unit teams and provide proper guidance to ensure the client software and services are designed, tested, documented, implemented, enhanced, and maintained according to the operations standards and expected service quality.

• Provides Tier 3 proactive and reactive service and performance management for mission critical systems and client systems.

• Responds to real-time performance alerts to resolve performance problems.

• Conducts regular on-going review/analysis of performance data to identify current performance problems and proactively detect potential future performance problems.

• Ensures proper selection and deployment of technologies, creation or improvement of all processes, and the recruiting or retaining of motivated, skilled people.


Tasks and Responsibilities

• Core responsibilities focus on operational/tactical aspects of the organization and limited, if any, strategic focus.

• Handles multiple work assignments simultaneously, meeting deadlines.

• Takes a lead role conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure

• Create and maintain a patch management strategy for tools and methods to include tools that maintain a secure computing environment.

• Plan, design, and manage infrastructure technologies that can support complex and heterogenous corporate data and voice infrastructure.

• Manage the Project Management Database and increase utility with reports and dashboards.

• Develops alternative solutions for decision-making which support organizational goals/objectives and budget constraints.

• Identifies improvements in existing processes needed to increase the level of efficiency.

• Performs system administration duties of various software platforms and applications.

• Collaborates with management in managing financial efficiency.

• Develops and conducts training classes when necessary.

• Assists users in resolving system issues and maintenance concerns.

• Maintains current knowledge of industry trends and technologies.

• May include limited supervisory responsibilities.

• Performs other project and process improvement initiatives as assigned.


Minimum Knowledge and Abilities

• Infrastructure/analyst experience in a field of supporting and providing technical and analytical solutions.

• Relative experience in information technology infrastructure management for Operational Units.

• Knowledge of infrastructure/analyst experience in a field supporting and providing system administration solutions.

• Experience working with moderately complex data.

• Understands processes and procedures in specialized field.

• Exceptionally strong analytical and problem-solving abilities.

• Ability to multi-task various critical work assignments in a fast-paced environment in a professional manner.

• Ability to effectively manage sensitive and confidential information.

• Initiative to work independently or as a member of a team, coordinating with others to achieve desired results.

• Well-developed written and verbal communication skills for interaction with all levels of personnel.

• Knowledge of the principles of data communications and telecommunications.

• Knowledge of computer operating systems, storage virtualization, compute virtualization, and hypervisors.

• Usually works with minimum supervision, conferring with superior on unusual matters.

• Extensive knowledge of information technology infrastructure in a field supporting the migration of infrastructures from physical to virtual environments.

• Applied computer skills to include understanding of networking, hardware, system administration, active directory, operating systems, and desktop applications.

• Ability to work in a variety of locations such as the field, construction centers and the main office.

• Ability to provide on call production support on a rotating basis.

• Knowledge of Window Linux/Unix and Azure Cloud environment

• Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail, and scheduling.


Minimum Education

• Bachelor's Degree in Computer Science, Business Computer Systems, Management


Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.


Thank you!

Swati Bidlan

952 838 3061


PAY RANGE AND BENEFITS:

Pay Range*: $50/hr. - $54/hr.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.


Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).


ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.


Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024

• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)

• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)

• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)

• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)

• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)

• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/


Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.