Operations Coordinator at McGrath RentCorp in Auburndale, Florida

Job Description:

Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team at Mobile Modular. Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail and much more. As a division of McGrath, we see the potential not just in our product but in our people, too.

“A Day in the Life”

As an Ops Coordinator we are looking for a highly motivated individual to effectively coordinate the delivery, installation, and removal of modular buildings with internal partners, vendors and customers. This role will also perform a variety of administrative and other tasks in support of our Sales and Operations departments.

“What You’ll Do”

This role will collaborate with customers, sales representatives, vendor partners, project managers and coordinators and others to:

• Meet the expectations and requirements of internal and external customers. obtain customer information and use it to ensure the timely execution of projects.


• Effectively provide timely information people need to know to do their jobs; providing direct support to sales, vendors and customers to coordinate movement of equipment.


• Communicate on a technical and professional level to build relationships while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing, verbally or in person.


• Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.


• Effectively run reporting to help ensure deadlines of the business are met.


• Gathering quotes and documents and obtaining signatures.


• Negotiate skillfully with customers and vendors and settle differences effectively; win concessions without damaging relationship.

“Must Haves”

• Enjoy working hard; action oriented and full of energy; pursue everything with drive, energy and a need to finish well.


• Learn quickly. Relentless and versatile learning, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.


• Ability to problem solve and multi-task on a regular basis.


• Ability to work independently with minimal supervision while following through.


• Attention to Detail.


• Strong work ethic, coachable, sincerity, integrity and going the extra mile.


• Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.


• Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.


• Create effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration.


• Excellent business verbal/written communication skills.


• Previous Customer Service Experience required.


• Prior logistics experience a plus.


• Aptitude for learning new software and systems.


• 3 plus years experience working in a professional business environment required.


• Proficiency in MS Excel, Outlook and Word required; PowerPoint a plus.


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• Knowledge of Construction/terms preferred

• Extended periods of time sitting and working on a computer.

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!


• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!


• We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!


• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.


• 401(k) Retirement Plan with Company Match.


• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.


• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location.

A Message from Our CEO, Joe Hanna

At McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.

The pre-employment screening process includes social security verification and criminal background check.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.

Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

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