Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
As a QA Engineer - Unified Communications (SIP, VoIP), you will be responsible for leading the development, integration, and validation of automated solutions within complex telecom and VoIP environments. This highly specialized role requires deep expertise in VoIP architectures, infrastructure automation using Ansible, and the integration of advanced telecom systems. You will design and implement automation frameworks to validate and optimize large-scale voice architectures, making this a critical role in driving the efficiency, performance, and scalability of telecom solutions.
Job Description
Key Responsibilities:
Design and lead the integration of complex automation frameworks for validating VoIP communication systems and telecom network infrastructures.
Automate telecom and VoIP infrastructure (Cisco Broadsoft, Sonus SBC, ESG, IAD, PBX) through integration of automation tools (Ansible, Python, Bash).
Architect and validate large-scale VoIP ecosystems, ensuring seamless operation across telecom infrastructures, including advanced systems such as Software-Defined Networking and Network Functions Virtualization.
Develop automation strategies for end-to-end validation of telecom infrastructures, including private clouds (RHVM on HPE Synergy) and networking components (switches, routers).
Integrate telecom protocols (SIP, RTP) and create automation scripts for their validation and monitoring in real-time telecom environments.
Lead cross-functional efforts to design and implement infrastructure validation solutions that ensure scalability, security, and performance of VoIP networks.
Develop and maintain automated validation frameworks for telecom and VoIP system configurations, ensuring smooth integration with existing infrastructure.
Collaborate on infrastructure integration projects to automate the deployment of private cloud solutions, while ensuring system interoperability.
Validate and optimize telecom architectures through rigorous automation and monitoring of telecom and VoIP systems, ensuring industry compliance and best practices.
Lead technical reviews of system designs, validating that all integrated components adhere to specialized telecom standards and operational requirements.
Required Qualifications:
Bachelor's or Master's degree in Computer Science, Telecommunications, or related field, with a specialization in telecom system automation and VoIP technologies.
5+ years of experience in developing and integrating automated solutions for telecom and VoIP systems, with expertise in Cisco Broadsoft, Sonus SBC, and other telecom platforms.
Expert proficiency in telecom automation and validation tools (SiPp, Tsung) and infrastructure automation frameworks (Ansible, Python, Bash).
Strong knowledge of advanced telecom technologies, including software-defined networking (SDN), network functions virtualization (NFV), and cloud-based platforms (RHVM on HPE Synergy).
In-depth understanding of telecom protocols (SIP, RTP) and extensive hands-on experience in infrastructure integration and troubleshooting.
Proven ability to design and implement automation strategies for complex telecom deployments, ensuring seamless integration and validation of all components.
Experience leading large-scale technical projects, focused on automating cross-platform telecom infrastructures with a strong emphasis on VoIP ecosystems.
Excellent problem-solving skills, with the ability to lead specialized integration projects requiring deep VoIP and telecom expertise.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.