Key Account Manager at RXO in Ann Arbor, Michigan

Job Description:

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Key Account Manager in Brokerage at RXO, you will serve as the daily point of contact and relationship manager for our most important clients.

What your day-to-day will look like:

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction


• Expand current customer accounts through ongoing relationship development


• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.


• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales


• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures


• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics


• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience


• 1 year of professional experience

• 5 years of experience in a transportation sales environment


• Excellent verbal and written communication skills

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay


• Health, dental and vision insurance


• 401(k) with company match


• Life insurance, disability


• Employee Assistance Program (EAP)


• Paid time off


• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .