Entry Level: Field Services Tech at Medline Industries, Inc. in Grand Rapids, Michigan

Job Description:

Job Summary

Job Description

Medline's ReNewal Division is hiring for a Field Services Technician in the Grand Rapids, MI area! Medline ReNewal gets used medical devices and reprocesses them resulting in less waste in landfills and savings to facilities that buy reprocessed devices at a fraction of the original cost. Check out our video on YouTube to learn more about who we are! https://www.youtube.com/watch?v=LsdpSjd1fYs

Under the supervision of the Regional Manager and working in the Grand Rapids, MI territory (and surrounding areas), the Field Services Technician (40 hours per week) is responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices as well as execute any other tasks as agreed to with the facility. This individual will deliver prompt and excellent service to maintain and grow the program through job functions which include, but are not limited to, the following: 

Essential Functions:

• Establish and follow a regular schedule to visit the assigned facility in order to collect devices in the designated containers;




• Coordinate the packing of devices in Medline ReNewal shipping containers (employing proper techniques to ensure safe shipment of product);




• Arrange for shipment of collection containers in a timely manner;




• Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility;




• Provide support to in-service sessions as directed by the assigned Account Manager;




• Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager;




• 100% local travel in the Grand Rapids, MI area




• Ensure program supplies remain stocked for use; distribute program collateral throughout the facility as directed by the assigned Account Manager.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

This salary range is an estimate and the actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.