Guest Services Specialist at University of Wisconsin Hospitals and Clinics Authority in Madison, Wisconsin

Job Description:

Work Schedule :

This is a part-time, 20% FTE position. Scheduled shifts are Saturdays from 7:30am - 3:00pm. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Guest Services Specialist to:

• Serve as the first point of contact for general information for patients, visitors, and staff to provide a remarkable patient and family experience.
• Warmly greet our patients, visitors, and staff to create a welcoming environment.

• High School Diploma or equivalent (Required)

Work Experience

• 6 months customer service, administrative support, retail, or related experience (Required)

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

University Hospital in Madison is a Magnet®-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

Job Description