Investigator at Ascend Learning, Inc. in Leawood, Kansas

Job Description:

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

The Ascend Learning Healthcare Segment leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO

The position of Exam Security Investigator is a critical role in safeguarding the integrity and credibility of examinations. As an investigator, you will be responsible for conducting in-depth investigations into alleged exam breaches, irregularities, or misconduct. You will utilize your strong investigative skills to collect and analyze evidence, interview relevant parties, and document findings. Your role will also involve collaborating with exam administrators, security personnel, and legal teams to ensure proper handling of cases. Additionally, you will be responsible for drafting detailed reports summarizing your investigations and recommending appropriate actions or sanctions. The successful candidate for this position will possess excellent problem-solving skills, a keen attention to detail, strong communication abilities, and a commitment to upholding the highest standards of exam security. Your work as an Exam Security Investigator will contribute to maintaining the fairness and trustworthiness of the examination process.

WHERE YOU’LL WORK

This position will work hybrid from our Leawood, Kansas office location. Remote candidates will also be considered.

HOW YOU’LL SPEND YOUR TIME

• Conduct thorough investigations into alleged exam breaches, irregularities, or misconduct.


• Communicate directly with relevant parties, including test takers, proctors, and other faculty, to gather information and statements.


• Document findings, including detailed reports outlining the investigation process and the evidence collected.


• Identify potential vulnerabilities in exam security protocols and recommend improvements or enhancements.


• Stay up to date with industry best practices and emerging trends in exam security to continuously enhance investigative techniques.


• Assist in the development and implementation of policies and procedures related to exam security and investigation processes.

WHAT YOU'LL NEED

• 3+ years’ experience with proctored testing, security investigations, exam security, and testing industry best practices


• Bachelor’s degree preferred.


• Key Skills and Abilities/Qualifications


• Strong investigative skills, including the ability to gather and analyze evidence, conduct interviews, and document findings.


• Excellent attention to detail to identify and analyze potential exam breaches or irregularities.


• Knowledge of exam security protocols and best practices.


• Excellent communication skills, both written and verbal, to effectively communicate findings and recommendations.


• Ability to work collaboratively with exam administrators, security personnel, and legal teams.


• Ability to maintain confidentiality and handle sensitive information with discretion.


• Familiarity with technology and software used in video surveillance and evidence management.


• Strong organizational skills to manage multiple investigations simultaneously and meet deadlines.


• Attention to ethical standards and a commitment to upholding the integrity of the examination process.

BENEFITS

• Flexible and generous paid time off


• Competitive medical, dental, vision and life insurance


• 401(k) employer matching program


• Parental leave


• Wellness resources


• Charitable matching program


• Hybrid work


• On-site workout facilities (Leawood, Gilbert, Burlington)


• Community outreach groups


• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

 

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