(USA) Operations Manager, Fleet Safety at Walmart in Shelby, North Carolina

Job Description:

What you'll do at



Position Summary...


What you'll do...


Data and Digital Literacy Possesses knowledge of: Data collection modes, techniques, and tools; data analytics and data visualization tools and techniques; existing and upcoming digital applications and systems; technology innovation trends and industry benchmarks; data governance; data science techniques and applications. To be able to carry out the following responsibilities:  Delineates problems, leverages data to determine root causes, and applies information to find solutions. Participates in the feedback loop between data intake and insights and works to improve the data collection process (for example, mode/data set). Articulates the levers that influence data. Ensures data quality and organizes processes information for analysis. Leverages visualization techniques and tools to create dashboards for stakeholders and leadership. Identifies and propose ways to automate/improve existing processes in assigned respective area of work with the help of technology (for example, RPA, artificial intelligence, machine learning). Documents business requirements for new technology solutions. Develops, tests and integrates prototypes to support the creation of technology-enabled solutions. Develops and implements technology changes across multiple processes within assigned area of work.


Operational Excellence Possesses knowledge of: Organizational processes; root cause analysis techniques; department workflows; Standard Operating Procedures (SOPs) and One Best Way (OBW) processes. To be able to carry out the following responsibilities: Assesses situations based on an awareness of the goals and operating issues of assigned department. Seeks guidance when assigned goals conflict with departmental goals or overall strategy. Documents regulatory and reporting requirements. Understands the importance of and implementation of SOP and OBW information. Identifies safety hazards and anomalies during operations processes and reports to facility leadership. Follows regulatory processes and procedures for assigned department. Seeks and analyzes situations or conditions with potential regulatory implications.


Business Acumen Possesses Knowledge of: Business case development; problem-solving techniques, workflows, and processes of the assigned business area. To be able to carry out the following responsibilities: Provides recommendations to business stakeholders to solve complex business issues (for example, business operations, necessary skills, revenue generation models). Develops business cases for projects with projected returns on investment or cost savings. Demonstrates deep functional knowledge of assigned business unit/organization. Translates business requirements into projects, activities, and tasks and aligns to the overall business strategy. Serves as an interpreter and conduit to connect business needs with tangible solutions and results. Recommends new processes and ways of working.


Environmental Protection Possesses knowledge of: Environmental policies and procedures; applicable federal, state, and local laws and regulations involving the environment; macro-level trends on the assigned facility's environmental impacts and assessments. To be able to carry out the following responsibilities: Operates commonly used tools and equipment for evaluating air, water, and waste pollution. Supports regulatory visits and prepares audit reports for management review. Participates in evaluating pollution control and management at assigned facility. Assists in integrating environmental considerations into process design. Interprets and evaluates compliance status reports and relevant risk management practices. Assists in the development of company policies, practices, and procedures relating to environmental risks. Implements environmental policies and practices and ensures compliance with environmental legislation. Understands the implications of macro-level trends on assigned facility's environmental impacts and assessments.


Risk Management Possesses Knowledge of: Risk management processes; risk assessment reports, risk management tools. To be able to carry out the following responsibilities: Evaluates risk assessment models and analysis tools and processes against existing business activities. Assesses the benefits and risks of various risk management models. Establishes key, business-specific risk management benchmarks. Designs cross-functional risk management processes, tools, and audit mechanisms. Reviews and assesses risk management policies and protocols.


Asset Protection & Security Possesses knowledge of: Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulations. To be able to carry out the following responsibilities: Proposes and implements appropriate security measures. Liaises and coordinates investigations with local law enforcement agencies. Oversees access control procedures and monitors access violations. Engages legal counsel in response to litigation claims. Tests and evaluates various types of exterior and interior security devices and systems. Conducts investigations of internal thefts and vandalism. Works with the major types of premises security practices, tools, and technologies. Detects and investigates unusual or complex loss and shrink incidents.


Transportation Operations Possesses knowledge of: Laws, regulations, and safety rules regarding materials transportation; Department of Transportation (DOT), Federal Motor Carrier Safety Administration, Pipeline and Hazardous Materials Safety Administration, Commercial Vehicle Safety Alliance and state laws and regulations; vehicle maintenance; HazMat bill of ladings, Compliance, Safety, Accountability basics; other transportation paperwork. To be able to carry out the following responsibilities: Delivers appropriate assessment reports and action plans for transportation loss control to senior leaders and field associates. Ensures team members are trained in the use of databases, electronic tools, and approaches to evaluate the extent of losses in transportation processes. Ensures driver qualification files are monitored for accuracy, updated in timely manner, and comply with DOT and company standards. Ensures compliance with Federal Motor Carrier Safety Administration, Pipeline and Hazardous Materials Safety Administration, CVSA, and state laws and regulations. Ensures that all checks and measurements used in transportation management have been monitored, verified, and retained per Federal Motor Carrier Safety Administration and company policies (for example, DVIR, RODS, HazMat bill of lading's, Compliance, Safety, Accountability basics, DOT accident registers). Monitors and evaluates performance metrics (for example, PC/MM, OIR, DOT recordable collisions). Develops countermeasures and controls at the regional, divisional and fleet level. Ensure detailed accident investigations for fleet accidents. Provides guidance and direction on investigative tactics and processes. Monitors investigations to ensure all details are communicated to claims providers and kept confidential.


Partnership & Collaboration Possesses knowledge of: Stakeholder identification and mapping; stakeholder analysis; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; specialized business vernacular. To be able to carry out the following responsibilities: Engages with team members on a periodic basis and establishes credibility. Analyzes stakeholder needs and partner with stakeholders to share relevant information. Responds effectively and efficiently to requests.


Influential Communication Possesses knowledge of: Verbal/nonverbal behaviors; applications and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties. To be able to carry out the following responsibilities: Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setup. Presents to and influences team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructive manner. Independently assembles and prepares reports, materials, and storylines that have a structure and logical flow and are based on relevant, fact-based information. Influences team members and leaders to take action based on sound recommendations Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately.


Employee Health and Safety Possesses knowledge of: OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plans. To be able to carry out the following responsibilities: Coordinates directly with emergency responders in the event of an emergency. Evaluates facility environments against OSHA and industry-specific health and safety guidelines. Works to improve employee health and safety processes in diverse environments. Enforces compliance with OSHA standards. Designs emergency evacuation plans. Identifies and trains evacuation leaders. Educates employees on potential health and safety hazards. Evaluates the performance and stability of protective systems and equipment in accident management. Serves as a facility contact with for emergency health and safety regulatory agencies. Assists with third-party audits. Develops and presents audit findings to facility management. Responds to inquiries by regulatory authorities. Consults on complex claims and settlements. Designs preventative claims management processes (for example, associate engagement efforts, return-to-work programs).


Process Improvement Possesses knowledge of: Workflow mapping processes; continuous improvement principles; control definition techniques. To be able to carry out the following responsibilities: Defines the critical workflows for executing key processes. Identifies process problems that limit performance. Focuses on the most significant problems to maximize efficiency gains. Surfaces systemic problems to be addressed at the organizational level. Implements methods for improving and establishing controls for critical processes. Coaches team members to develop process improvement skills. Leads incident investigations and root cause analysis. Provides countermeasure solutions.


EHS Training Delivery Possesses knowledge of: Training methodologies; training content development processes; organizational training lifecycles. To be able to carry out the following responsibilities: Participates in delivering a small portion of emergency health and safety training content from existing training plans. Interprets basic "do's and don'ts" for different training delivery mediums. Creates platform learning objectives while managing participant questions and concerns. Addresses unique techniques for preparing course material and delivering instructions. Assists in the delivery and evaluation of training program components. Educates contractors on relevant laws/company policies involving the negotiation and signing of contracts.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $65,000.00-$139,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Regional Pay Zone (RPZ) (based on location)
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- Stock
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Option 1: Bachelor's Degree in Occupational Safety Management; Industrial Hygiene; Environmental Science, Traffic Safety; Transit Safety; Chemical/Industrial/Mechanical Engineering or related field AND 2 years' experience in the field of Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, Engineering, or related field.
Option 2: 4 years' experience in the field of Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, Engineering, or related field.


2 years' experience in Continuous Improvement methodologies (for example Total Productive Maintenance (TPM), World Class Manufacturing (WCM) , Lean Six Sigma) within Supply Chain or manufacturing environments.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


1 or More Degreed Certifications (Associate Safety Professional; Certified Safety Professional; Certified Industrial Hygienist; Graduate Safety Practitioner) or Non-degreed certifications (Safety Management Specialist; Occupational Hygiene and Safety Technician; Safety Trained Supervisor; North American Transportation Management Institute Certified Director of Safety; North American Transportation Management Institute Certified safety Supervisor; Safety Management Specialist; Certified Safety Manager; Safety Director; Licensed Safety Professional; Certified Safety and Health Manager; Construction Health and Safety Technician), Microsoft Office Suite; SharePoint and OneDrive




Primary Location...



200 Wal Mart Dr, Shelby, NC 28150-3717, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



Frequently asked questions

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