Job Description:
Company Name
YES! AIR CONDITIONING HEATING PLUMBING ELECTRIC
Overview
YES! Air Conditioning, Heating, Plumbing & Electric is part of a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Service Manager. As the Plumbing Service Manager, you will be responsible for the scheduling and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.
We offer
- $110,000k - $115,000 base salary
- Bonus opportunity
- Company vehicle & fuel card
- Employee provided cell phone & laptop
- Comprehensive benefits package including medical, dental, vision & life insurance
- 401(k) plan with company match
- Paid time off and paid holidays
- Quality, comprehensive training programs
- Opportunities for advancement
- Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
- Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
Responsibilities
- Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations
- Coach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills
- Provide technical support to the field via cell phone, tablet and/or at job sites
- Review and audits technician paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment
- Oversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs
- Provide technical support for the plumbing technicians
- Resolve customer issues and complaints to ensure customer satisfaction
- Assist the general manager with data collection and report preparation
- Conduct site surveys
- Review payroll records to ensure that technicians are paid properly
Qualifications
- High School diploma or general education degree (GED)
- Plumbing experience
- Proven success leading a team to achieve branch/corporate objectives
- Working knowledge of general industry standards and plumbing a plus
- Computer and mathematical skills required
- Excellent negotiation, communication and presentation skills
- Ability to understand the effects of economic, financial and market conditions on the business
- Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
- Ability to think both strategically and execute against day-to-day objectives
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.
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